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Click here or scroll down to respond to this candidateCandidate's Name
EMAIL AVAILABLE; PHONE NUMBER AVAILABLESUMMARY OF QUALIFICATIONSOrganized, motivated professional with more than 15 years of achieving and exceeding individual and company sales goals. Strong, results-driven performer, great communicator, team player, and Microsoft Office, Sales Force and Goldmine expert user. Recognized for consistently exceeding customer expectations and building client relationships working with staff and senior level executives. Drives new projects and innovations through critical thinking and empowerment; and translates organizational needs into concrete, actionable initiatives.WORK EXPERIENCEWells FargoPhone Banker, January 2020 PresentIdentified customer needs, requirements, and recommended appropriate financial products and servicesEnsured compliance to establish guidelines while processing customer transactionsHandling of workflow scheduling, transaction approval, and processing transaction disputes for customersRecommended alternate channels and cross-advised bank services and productsAssisted customers in safe deposits, ATM processing, and other crucial transactionsProcessed banking transactions accurately and efficientlyAdhered to established policies, procedures and guidelinesHandled inquiries and more complex transactionsAT&T/DirecTVRetail Sales Consultant, April 2018 December 2018Sell DirecTV, U-Verse TV, internet plans, postpaid/prepaid and upgraded cell phone plans, and equipmentCoordinate Sales through OPUS database and schedule installations as neededCollaborate with customers to provide overall billing savings.Continuously follow up with customers post installation(s) for feedback on the new products.Torchmark Corporation/Globe Life & Liberty National Life InsuranceRetention Representative, Part-time, 2012 April 2018Consistently one of Top 3 Retention RepresentativesFollow up with customers, review coverage levels, customize quotes to individual needs.Provide excellent customer service with goal of policy reinstatement for lapsed policies.ProfitStars/Jack Henry and Associates 2007-2018Inside Sales Manager, 2010 - 2018Sell Microsoft 365 Cloud-based software to financial institutionsSell RemitPlus check processing system to municipalities and coops across the United StatesProvide customer product education via WebEx.Coordinate weekly with Product Specialists, outside sales staff, and COO to drive continuous sales growthServe as liaison between company and reseller vendor.Maintain customer database of more than 150,000 contacts.Inside Sales Representative, 2007-2010 with AudioTel Corporation (before buy out by ProfitStars)Top inside Sales Representative for profit attainmentResponsible for entire call cycle, including request for proposals, cold-calls, referral calls, product education, and collaboration with outside sales staff to achieve high closure rate.DISH Network, LLCAccount Executive, Southwest Region, 2006 2007Promote DISH products to potential outside vendorsProvide support (technical, issue resolution, and promotional) to retail outletsConsistently recognized for sales excellenceEstablished pricing structure for outside vendorsCommunity Banking SystemsInside Sales Representative, 2005 2006Coordinate with customer/C-suite staff to promote productsGenerate leads and collaborated with outside sales to achieve salesRespond to incoming phone calls from customers seeking technical information, quotes, and order placementTulsa Independent School DistrictSubstitute Teacher, 2005K-12 substitute as neededEDUCATIONTexas Tech University, Lubbock, Texas B.A. in General Studies (Communications, Psychology, and Exercise and Sports Science), December 2004GPA: 3.20; Presidents Honor List, Fall 2004; Deans Honor List, Fall 2000 |
