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Headline: A dynamic professional with years of vast experience and a proven track recordABOUTI am a well-seasoned and highly accomplished professional with a sizeable tenure. I have spent my experience accumulating knowledge and achieving set goals through delivering my best at every step of the way to provide optimal results. I firmly believe in establishing and maintaining the key partnerships and relationships that prove productive and allow for better performance. I am an established professional with an analytical mindset. I have years of experience, along with an extremely successful and proven track record at handling multiple roles and massive projects without any delays. I am highly collaborative, and I can perform exceptionally well in teams as well as by myself. I thrive in fast-paced business environments and cherish a chance to self-manage things through my innate problem-solving skills. I possess verifiable leadership, interpersonal, and communication skills that allow me to put across my side of things with a crisp point to not only peers and colleagues but also the management. I am a remarkably successful mentor to my peers and colleagues, owing to my exceptional peoples skills and have always given them the nudge in the right direction to go the extra mile. I am positively confident in my capability to deliver impeccable results through my dedication and ability to handle multiple roles, functions, and activities deftly under high-pressure environments.WORK EXPERIENCEKaiser Permanente 2017- CurrentMedical Billing and Administration/Medicare Enrollment - Renton, WAAccount billing (Data Mgmt., Journal Vouchers, premiums, credits/debits). Add and Change Files through KEEP, reinstatements, cancellations, revisions, account administration, customer service/call center, account research, navigating between several programs and between several departments. Reviewing orders, assisting with accounting, and identifying any discrepancies between bills, compensation, and customer accounts. Negotiate payment arrangements when neededAlaska USA Mortgage, Federal Way, WA Jun 2016 - Dec 2016Loan Set Up Specialist/Processing and QualityPrepare files for underwriting (Conv Purchase, Refinance, VA, FHA, PUD), Extract and Verifications (4506T, SSA89, BSA, Credit Report, AUS findings and OFAC). Address Verifications including Tax and Flood Certificate, LIP Account, Appraisals, Title and Escrow, Payments, Insurance: Hazard, Master Condo Policy and UND22; Equifax, Citrix, MorStart, Symitar and Customer Service. Verification and quality assurance of all documents and processes. Prepared and submitted documents while maintaining a 24 hour turn time on loan submissions.Otis Elevator, Seattle, WA 2013- 2016Inspection Reports ManagerProcess Inspection Reports for State and City Offices. Aid clients to keep their elevators up to code. Provide notes of responsibility under contract with a receipt letter, copy of inspection report with supervisor notes and a completion letter.Asset Tracking, Proposals, Purchase Orders, SAP, EVAC procedures, addendums were provided when needed. Liaison between clients, mechanics and sales representatives and provide status updates.Previous Experience:King County Executive Services, Tukwila, WA 2007-2012Lead Work Coordinator-Administrative Spec IIUnited States Army Veteran - E-5/SergeantEDUCATIONMaster of Arts in International Relations Munich, GermanyBoston University |