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Click here or scroll down to respond to this candidateCandidate's Name
Phone: PHONE NUMBER AVAILABLEEmail: EMAIL AVAILABLECity, state: Atlanta, GAWork Authorization : EADSummaryMobile tester using cloud - test case suite preparation, execution and documentationJob scheduling and monitoring using jobtrac - mainframe and UC4 - JavascriptTicketing and SLA management - L1 and L2 supportTeam leadWeblogic administrator using HTML and JavaNetworking basicsTechnical SkillsTestingManualALMS, JIRAMobileSeetest AutomationAccessibilityNVDA, HTML code snifferJob scheduling, monitoring and supportJobtrac - Mainframe, UC4 - Javascript, Service request system, ServiceNow, TivoliDomainRetail, AirlinesApplication ServerOracle WebLogic Server 11g (10.3.6)PlatformeclipseMicrosoft office Suite:Word, PowerPoint, ExcelProfessional ExperienceCompanyTata consultancy ServicesExperienceJuly 2012 - September 2016DesignationSystems EngineerEducationBachelor of Technology (B.Tech)- Electronics and communication Engineering, SRM University, India (CGPA:8.095)Higher Secondary Education - Zion Matriculation Higher Secondary school, India (82.9%)High School - Kendriya Vidyalaya No.2 (77.4%)CertificationsISTQB foundation levelAirlines Domain certificationITIL foundation certificationRetail ManagementProject SummaryProjectLufthansa Airlines - Airlines company in Frankfort, Germany.RoleMobile testerDurationOctober 2015- September 2016Responsibilities:Involved in SDLC Requirements gathering, Analysis, Design, Development and unit testing of application.Creating defect and retest using HP ALM / Quality center tool for DEV and SIT environments.Node Testing on staging environment.Preparation of test suite by Writing test cases using SRS document.Defect and test progress reporting management at the end of every release cycle.Involved in the UNIT Testing of the Application.Connecting to cloud using Seetest Automation tool to test the mobile application.Used Scrum methodology that included Scrum application development, stand up meetings and customer reporting backlogs.Actively involved in Scrum meetings that allow cluster of teams to discuss their work, focusing especially on areas of overlap and integration.Involved in extensive DEV and SIT testing.Used JIRA for Bug tracking in Production environment.Performed WCAG testing with NVDA tool along with differently aided members to test the accessibility of the webpages both in mobile and website across the different browsers.Used HTML code sniffer to perform accessibility testing through the web pages.ProjectWoolworths, an Australian retail companyRoleBusiness ExpertDurationJuly 2014 October 2015Responsibilities:Due to the project improvements idea proposed there was a cost saving of 25%costs for the customer.I have trained 19 associates together to form a new team at the scope improvement of the project.At an emergency situation, I have handled the entire shift as a single person in the absence of any other shift member in the place of 4 associates and was awarded "The star of the month".Training and encouraging the group members to have the documentations updated till date and meeting the standards.Have worked on backup locations as a measure of disaster recovery management team and ensured that the system is still robust, up and running.ProjectWoolworths, an Australian retail companyRoleTeam LeaderDurationMay 2014 October 2015Responsibilities:SLA compliance management, reporting analysis of the same, weekly and monthlyShift schedule processingReporting like governance, weekly and monthly reporting to the customer.Management of SLA to ensure that the team does not miss out any ticketsTaking responsibility of the missed SLA and its root cause analysisAnalysis of the rising major issue and the resolution process of the sameDocumentation of the errors to ensure the entire team is enlightened upon the happening to prevent them.ProjectWoolworths, an Australian retail companyRoleSupport engineerDurationNovember 2012 May 2014Responsibilities: Primary front-end monitoring and sanity testing the six websites related to the company and reporting issues. Reporting issues using the parameters like page traffic, website errors, etc to ensure that the website is up and running all the time and raising issues for the same. Reporting UI issues and tracking them with SRS tool similar to ServiceNow.Monitoring and scheduling of job using Jobtrac and UC4.4Raising issues, documentation, management and reporting through SRS tool.Creating and building jobs using Mainframe and JavaScript.Maintenance activities on the Mainframe environment like Initial program loading.Preparation of approved consolidated document for the tools, procedures andinstructions for all the activities performed in the team.Transferring tickets based on the priority and seriousness after analysis of the basic root cause and preliminary resolution measures.Fixing and restarting the job to ensure the schedule meeting the SLA standards. |
