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General Manager - IHOPArvada, CO Street Address
EMAIL AVAILABLEPHONE NUMBER AVAILABLERepair Technician Technician skilled in troubleshooting technical issues with accuracy and speed. While with Boulder Nissan I obtained ASE Master Technician Certification. In addition to Nissan Service Technician Certifications. Having started off as a entry level lube Tech while attendingDADC.Trained in Automotive Repair and maintainable, I formerly was ASE Certified Master Technician with 8 years in field.Having trained several apprentices.Experienced Restaurant Manager who oversaw a high-volume, $2,500,000 dollar restaurant. Versed in planning dailyoperations, staffing and inventory management. With extensive experience in both FOH & BOH Operations. I have13 plusyears of restaurant management experience, having moved up through the ranks, in all my previous careers.Authorized to work in the US for any employerWork ExperienceHVAC/Refrigeration Technician Owner operatorTH HVAC LLC - Arvada, COSeptember 2019 to PresentOwner Operator1. Repair, diagnosis and Preventive Maintenance on HVAC and Refrigeration systems and equipment(Comfort, Medium and Low Temperature)2. Customer service including estimating, selling, planning, and performing work. Automotive & Diesel Mechanic/TechnicianUPS - Boulder, COOctober 2017 to September 2020Repair, Diagnosis and Maintenance of both gas and diesel vehicles. General ManagerIHOP - Arvada, COJuly 2008 to September 2016Conducted daily pre-shift and weekly departmental meetings to ensure organizational efficiency. Conducted dailypre-shift and weekly departmental meetings to ensure organizational efficiency. Scheduled and directed staff in daily workassignments to maximize productivity. Efficiently resolved problems or concerns to the satisfaction of all involved parties.Efficiently resolved problems or concerns to the satisfaction of all involved parties. Continually monitored restaurant and took appropriate action to ensure food quality and service standards were consistently met. Minimized loss and misuse ofequipment through proper restaurant supervision and staff training. Minimized loss and misuse of equipment through proper restaurant supervision and staff training. Exhibited thorough knowledge of foods, beverages, supervisory duties,service techniques, and guest interactions. Assigned tasks and oversaw the direction of employees to ensurecompliance with food safety procedures and quality control guidelines. Developed and maintained exceptional customerservice standards. Optimized profits by controlling food, beverage and labor costs on a daily basis. Built sales forecasts and schedules to reflected desired productivity targets. Carefully prepared weekly payroll to keep up with projectedrevenue for the week. Communicated well and used strong interpersonal skills to establish positive relationships withguests and employees. Managed accounts payable, accounts receivable and payroll. Counseled and disciplined staff when necessary. Increased weekly revenue by 10 percent consistently over prior years sales for 7 consecutive years.Owner/OperatorTHC Restaurant Services - Arvada, COOctober 2005 to August 2008Diagnosed,and repaired all types of restaurant equipment, and facilities. Work included construction, tiling, painting, fabrication,electrical and plumbing. ASE Certified Master TechnicianBoulder Nissan - Boulder, COMay 1997 to October 2005Followed checklists to verify that all important parts were examined. Serviced air conditioning, heating, engine-coolingand electrical systems. Rebuilt faulty assemblies, including steering systems and linkages. Examined vehicles to determine the extent of damage or malfunctions. Specialized in servicing brakes and fuel systems. Communicated withcustomers regarding vehicle issues and potential repairs. Repaired and replaced belts, hoses and steering systems.Repaired and replaced belts, hoses and steering systems. Executed all phases of power system tear down and repair.Executed all phases of power system tear down and repair. Operated pneumatic tools and air compressors. Rebuilt and repaired engines. Removed and replaced tires, shocks, struts and brakes. Contributed to repeat and referral business byusing strong customer service and problem solving skills. Contributed to repeat and referral business by using strongcustomer service and problem solving skills. Repaired and replaced radiators and water pumps. Organized workrecords and filed reports. Complied with state vehicle requirements, including engine safety and combustion controlstandards. Complied with state vehicle requirements, including engine safety and combustion control standards.Overhauled and repaired engines and motors. Reassembled engines and made adjustments as needed. Installed timinggears and timing belts. Ordered accurate amounts of parts and supplies to maintain necessary inventory. Orderedaccurate amounts of parts and supplies to maintain necessary inventory. Repaired hydraulic pumps, couplings and geartrains.EducationGED in GeneralFront Range Community College - Boulder, CO1997Skills Suspension (10+ years) Automotive Repair (10+ years) Brake Repair (10+ years) Transmissions (1 year) Mechanic Experience (10+ years) Vehicle Maintenance (10+ years) Alignment (10+ years) Facilities Maintenance (3 years) Blueprint Reading (1 year) Diesel Engine Repair (3 years) Oil Change (10+ years) Automotive Diagnostics (10+ years) Refrigeration (3 years) Mechanical Knowledge (10+ years) Service Technician Experience (10+ years) Welding (3 years) Hydraulics (10+ years) Carpentry (3 years) HVAC/R (3 years) Electrical Experience (10+ years) Low Voltage (10+ years) Handyman (3 years) Management (10+ years) Plasma Cutting (2 years) Tire Service (10+ years) Auto Estimating (10+ years) Root cause analysis (10+ years) Machining (2 years) Fabrication (3 years) HVAC (4 years) Plumbing (3 years) Backhoe Operation (Less than 1 year) Quality Assurance (10+ years) Landscape Maintenance Lawn CareCertifications and LicensesASE Master TechnicianA1 through A8,expired but currently registered for retesting, to become current. EPA 608 UniversalJuly 2021 to PresentEPA 609 CertificationApril 1998 to PresentAutomotive and small appliance refrigerationHVAC CertificationEPA Type IIEPA Type IIIEPA CertificationAir Conditioning CertificationFood Handler CertificationAssessmentsAutomotive maintenance ExpertMay 2021Knowledge of vehicles, vehicle maintenance, and repairs Full results: ExpertBasic maintenance and repair ExpertJanuary 2022Performing basic repairs and maintenance for apartment complexes, office buildings, and other facilitiesFull results: ExpertManagement & leadership skills: Planning & execution Proficient January 2022Planning and managing resources to accomplish organizational goals Full results: ProficientWorkplace safety Highly ProficientFebruary 2022Using safe practices at workFull results: Highly ProficientMechanical knowledge ExpertFebruary 2022Understanding and applying mechanical concepts and processes Full results: ExpertBasic maintenance and repair ExpertJanuary 2022Performing basic repairs and maintenance for apartment complexes, office buildings, and other facilitiesFull results: ExpertWork style: Reliability ExpertFebruary 2022Tendency to be reliable, dependable, and act with integrity at work Full results: ExpertManaging accounts in QuickBooks FamiliarFebruary 2022Using QuickBooks software to manage business financials Full results: FamiliarLearning agility Highly ProficientMarch 2022Learning and applying new informationFull results: Highly ProficientSupervisory skills: Motivating & assessing employees Proficient March 2022Motivating others to achieve objectives and identifying improvements or corrective actions Full results: ProficientBookkeeping ProficientJanuary 2022Calculating and determining the accuracy of financial data Full results: ProficientAttention to detail ProficientJanuary 2022Identifying differences in materials, following instructions, and detecting details among distracting informationFull results: ProficientHVAC technician ProficientJanuary 2022Designing, implementing, and troubleshooting commercial HVAC systems Full results: ProficientGeneral manager (hospitality) ProficientMarch 2022Solving group scheduling problems and reading and interpreting P&L statements Full results: ProficientMechanical knowledge ExpertFebruary 2022Understanding and applying mechanical concepts and processes Full results: ExpertCustomer focus & orientation ProficientJanuary 2022Responding to customer situations with sensitivity Full results: ProficientWarehouse safety ExpertNovember 2022Using safe practices in a warehouse settingFull results: ExpertIndeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field. |