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Click here or scroll down to respond to this candidateCandidate's Name
Street Address PHONE NUMBER AVAILABLE EMAIL AVAILABLEPROFESSIONAL PROFILETop performing professional who combines strong academic success with cross-functional customer service experience to illustrate value. Follows policies, procedures, and guidelines to ensure consistent quality. Maintains and safeguards patient privacy and confidentiality.High Academic Honors Recognition / Deans ListManage time and priorities in multi-task environmentsEffective problem solver, able to assess situation and identify solutionsWork as part of a team and maintain a professional and positive environmentMicrosoft Office Applications / MS Excel MS Word MS PowerPoint MS TeamCommunication Platform: ZoomTyping Speed: 55 WPMKEY QUALIFICATIONSMedical Billing Accounts Receivable Collections Co-Pay Deductibles Co-Insurance EOBsRevenue Cycle Management Posting Payments Government (Medicare & Medicaid) Third Party PayersElectronic Health Records (EHR) Electronic Medical Records (EMR)Managed Care (HMO, PPO, and POS) Workers CompensationInsurance Verification Insurance Claim Processing CMS 1500 CMS 1450 (UB-04)Front Office Operations Medical Office Procedures SchedulingMedical Terminology Anatomy & Physiology HIPAA Compliance Medical Coding (ICD-10-CM, HCPCS, CPT)EDUCATIONUltimate Medical Academy Associate of Science Degree Medical Billing and Coding, 2022Ultimate Medical Academy HIPAA Essentials for Healthcare Professionals CertificatePhillips Community College of The University of Arkansas Cosmetology, 2003WORK EXPERIENCESpark Cedar Hill, TX 10/2021 10/2022Delivery Driver / Customer ServiceUtilized Spark delivery application to select deliveries, coordinate effective routes, and maintain an optimized schedule.Coordinated grocery pick-up and verified daily deliveries against shipping and delivery instructions.Delivered groceries and household products to customers in a timely and professional manner.NEX Shop Irving, TX 07/2014 08/2021Front Desk Clerk / Braider / Customer ServiceAnswered inbound phone calls, scheduled appointments, and handled light cleaning dutiesDelivered an exceptional level of service to each customer by listening to concerns and answering questionsCreated communication strategies to meet client objectivesDeveloped exceptional attendance record with special attention to punctuality and preparation to workProvided outstanding braid hairstyle service to new and long-standing customers by attending closely to concerns and developing solutionsStay at Home Parent Cedar Hill, TX 06/2009 07/2014HomemakerEnsured household duties were completed and managed household budgetCoordinated medical care, meals, and social activitiesRemained deadline-oriented and reliable while adjusting priorities and managing time wiselyProvided encouragement, support, and access to activities that enabled the development of skillsVolunteer experience includes 2+ years volunteering for Ballas Elite in Irving, TX |
