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Street Address PHONE NUMBER AVAILABLEEMAIL AVAILABLEEXECUTIVE SUMMARYMultifaceted, driven and highly motivated professional with a proven record of generating and building relationships, managing projects from concepts to completion and coaching individuals to success. Adaptable and transformational leader with an ability to work independently, and developing opportunities that further establish organizational goals. PROFESSIONAL EXPERIENCEAmazon India Pvt Ltd. (Senior Content Reviewer) 2017 March to 2019 October Key responsibilities include: Internet Advertiser Review Onboarding advertisers to Amazon Advertising platform Thoroughly check ad content and review websites with quality and accuracy based on policy guidelines Troubleshooting/Respond to issues related to Advertisers Resolving the registration related issue on Amazon Marketing Services Escalating questions/issues from the team regarding the process and cascading updates to the team Frequently reviewing work of new hires and providing on-going feedback in the first days, weeks and months Monitoring workflow and re-assignment in the team & handling daily stand-ups and updates Preparing & maintaining training documents, Wiki pages with updates, SOPs & any other documents Preparing weekly process reports & sending these out to the concerned people API: Application Programming Interface Handled the API process on Salesforce Training and Mentoring associates Conducting effective, timely and regular coaching/feedback sessions Resolving complex API queries Created a checklist on a tool for quality audit Worked together with stake holders and managed to get more work EY (as an Advanced Associate in Engagement Management Support) (2013 May-2016 Jan) Managed The Netherlands tax returns. Compiled supporting documents and reports for Tax preparers. Reviewed and managed tax information and reporting for 500-600 Engagements. Reviewed others work for accuracy. Assisted team members in preparation to reach goals and deadlines set by management. Setting up clients employee details to respective tools for preparation of tax returns Background check of clients employee - if eligible to prepare tax return for that financial year Delivering final tax return and related documents prepared by core tax professional team to client and individual employee with proper verifications I have been a key member to initiate and document all the processes for the teams reference Have conducted frequent training/refresher sessions for the local teams to enhance the process know howTechnical skills and other certifications Digital Marketing Certificate by DIGIPERFORM: Social Media Marketing, Online Advertising, & Search Engine Optimization Office Tool: Excel, Word, PowerPoint. Proficient in Windows OS White belt training certified in Six Sigma, a business management strategy Value Addition Process Training Escalation ManagementEducational Qualifications B.B.M., Baldwin Methodist College (Affiliated to Bangalore University) 2009-2012 II PUC, Seventh Day Adventist College (State Board) 2008-2009 SSLC, Seventh Day Adventist School (Karnataka State Board) 2006-2007 Personal Information Name : Candidate's Name
Marital Status : Married Date of birth : 19/05/1991PLACE:DATE:(SUGUNA CLARA) |