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Click here or scroll down to respond to this candidateCandidate's Name
Street Address N Meadows Apt 2CAddison, Illinois Street Address
Mobile PHONE NUMBER AVAILABLEE-Mail: EMAIL AVAILABLEObjective:To obtain a career in a challenging organization, that will allow me to utilize my skills in a progressive environment. My goal is to perform with the best of my abilities and always put my best effort forward.Salary Requirements:$36,000 to $44,000 a yearEducation:August 2008-May 2012Rich East High SchoolPark Forest, ILAugust 2013-2014Moraine Valley CollegePalos Hill, IllinoisStudy in (Early Childhood Development)EMPLOYMENT:Advocate Aurora HealthIntake RepresentativeOctober 2019- CurrentAnswer calls pertaining to patients needing Durable Medical EquipmentAssisting with needs of medical information pertaining to doctor notes, prescriptions for DME, and accepting new patients verification of insurances.Notating and data entry of new patient processingInsurance verificationsObtaining prior approvals to provide medical necessitiesByram Health CareNew Intake Team SpecialistFebruary 2019- October 2019ERP member benefits for patients looking to receive supplies.Update demographics; names, address, phone numbers, primary care physicians etc.Answer in que customer service calls in a timely fashion.Answer 100-150 inbound customer setups.Excel setupRecord and verify pecos registered doctor and doctor physiciansBlue Cross Blue ShieldDowners Grove, IllinoisJanuary 2018 January 2019Client Account Coordinator/Evaluate business accounts and update any entries as necessaryClient coordinators maintain records of all transactions and contacts with clients.Word, Excel, Outlook document knowledgeThey record details of any complaints or problems that clients reportRelative experience to knowledge of HCPC coding, insurance reimbursement codes,Patient ordering skillsERP database used medical record lookup and processing medical account setupThey update sales records when clients place orders and maintain records of all requests for quotations.Reach out to existing accounts and inquire about their changing insurance needsOutbound calling to brokers if needed, scheduling and assisting with insurance needsAllstate InsuranceKelly ServicesWoodridge,IllinoisJune 2017- January 2018AllState Claims RepresentativeAnswer, screen, and direct calls for entire companyAssist with insurance quotes, payments, and direct questions regarding current claimCommunicate with multiple departmentsProvide supportive information to customers to assist them in account informationAnswering 100-200 calls per dayOther duties as assignedFirst TransitMelrose Park, IllinoisSeptember 2015 to May 2017Customer Service RepresentativeBooking reservations for disabled, trip planningDual screen operationKnowledge with ability to use and operate word documents, excel process, outlook, etc.Ability to answer 100-300 calls daily in que call set upExcel and Microsoft Word knowledge and ability to understandHigh Hopes Learning CenterChicago Ridge, IllinoisAugust 2012- August 2015Childcare TeacherTeach the children color, shape, number and letter recognition, personal hygiene, and social skills.Establish and enforce rules for behavior, and procedures for maintaining order.Read books to entire classes or to small groups.Organize and lead activities designed to promote physical, mental and social development, such as games, arts and crafts, music, storytelling, and field trips.Attend to children's needs such as diaper changes, feeding them, and taking time out to sit and play with them.Reference:Iman AbdelhalimHigh Hopes Learning CenterManagerPHONE NUMBER AVAILABLEBrionna JohnsonUS Bank/ MentorPHONE NUMBER AVAILABLERobin SpightByram Health CareTrainer-CoworkerPHONE NUMBER AVAILABLEDonna Griffin-PowersByram Health CareTrainer-CoworkerPHONE NUMBER AVAILABLE |
