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Customer Service, Remote, Call center Data EntryStreamwood, IL Street Address
EMAIL AVAILABLEPHONE NUMBER AVAILABLEAuthorized to work in the US for any employerAdd your summaryWork ExperienceCustomer Service/Appointment SetterBenos, Sukhatme & Associates - Rolling Meadows, ILAugust 2016 to PresentCustomer Service/ Appointment Setter. Take intake from clients who has been denied their unemployment benefits.Client Service ProfessionalH & R Block - Bartlett, ILJanuary 2015 to PresentSet up appointments for tax clients on computer and answer phones. This is a seasonal position. January thur mid April.Qualifier for CollectionsGlass Mountain Capital LLC - Schaumburg, ILMarch 2013 to May 2014Call clients to qualify them to pay off their loan and transfer call to collections department.Information Clerk/ Customer ServiceAmerican Family Insurance - Schaumburg, ILJanuary 1981 to August 2009Clients would call to get info about their claim for auto or property claim they filed. Contact our agents to get more infoPerformed customer serviceAssisted customers with a warm and professional attitudePerformed data entry for customer informationResponded to claim inquiriesEducationsome college in Customer ServiceElgin Community College - Elgin, ILMarch 2011 to December 2012High school diplomaForestview High School - Arlington Heights, ILSeptember 1968 to June 1972SkillsDo you have any of these top skills employers are looking for?Outbound salesInside salesCold callingUpsellingOffice experienceDoor-to-doorB2B salesOutside salesDismissMicrosoft Outlook-7 yearsTelemarketingPhone etiquetteCertifications / LicensesAdd your certificationsGroupsTherapy Dog InternationalJanuary 2011 to January 2019I volunteered and took my dog to nursing homes to visit, visit local Libraries and bring my dog and children would read to him. |