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PHONE NUMBER AVAILABLEEMAIL AVAILABLELinkedIn: LINKEDIN LINK AVAILABLE--EDUCATION--GEORGIA STATE UNIVERSITY 1989 - 1992Course work applied toward Bachelor of Business AdministrationVMEDU, INC.NOV 2019SCRUM Fundamentals Certified (SFC)LEAN AGILE TRAININGFEB 2020Certified Scrum Master (CSM)UIPATHDEC 2020RPA Business Analysis FundamentalsGLOBAL KNOWLEDGEMAY 2021Completed coursework toward ITIL 4 Foundation Certification--KEY SKILLS--Business Analysis, Scrum Master, Product Owner, Project Management, Troubleshooting and Analysis, System Administration,Training, Technical Documentation--OBJECTIVE--Over 10 yrs IT experience with 4 years of experience in each role as an IT Business Analyst, Scrum Master and Product Owner, and Project Manager. I have more than 150 Software Development projects and solutions, including some RPA under my professional repertoire, managing multiple projects and solutions through the full software development life cycle. My development environment is Agile (Scrum and Kanban). Experienced operating within an ITIL framework.--EXPERIENCE--SR. BUSINESS SYSTEMS ANALYST  Softworld Solutions, Inc.October 2022  Present A member of the PMO group at a major logistics and trucking industry educator and leader on a large system integration of the LMS System, CRM System, Marketing systems and numerous internal proprietary systems. Gathering requirements and documenting requested project initiatives for a number of integration between two company entities. Assist in testing and documentation in the Pre and Post Production environment. Assist in documentation of bugs/fixes for both legacy and new application solutions.SR. BUSINESS ANALYST/SCRUM MASTER Consultant  ThomKatSolutions LLCMay 2022  October 2022 Serving as an advisor to the BA Team for 5 projects, ensuring Business Requirements are well defined and UA Criteria is included, guiding the team through the entire SDLC of each project. Scrum Master, facilitating Sprint Planning activities, overseeing Backlog Grooming sessions, Assisting to develop and define the user stories collaboratively with the Product Owners and Development Team. Hosting the Daily Standups for the Scrum Teams and resolving Blockers as needed. Working with QA Team on defining testing criteria and prepping for testing workshops Ongoing communication with Stakeholders, Product Owners, Developers and other cross functional teams.IT BUSINESS ANALYST II / Scrum Master  Ogletree Deakins Smoke and NashJune 2019  May 2022 Preside as Business Analyst, Scrum Master, Project Owner and PM on several projects and solutions Coach Product Owners within the Firm on the Scrum Framework of the Development Life Cycle. Conduct Requirements Workshop and UAT Workshops with Stakeholders. Liaison between the Business and various teams in the IT department overseeing the success of an IT project or solution. Translate requirements into BRDs and Business Process Flow diagrams, User Journeys, and FRD's, Create Jira projects, epics, stories and tasks for numerous project backlogs and sprints. Creating test plans and performing some hands on functional testing of the applications in a Scrum lifecycle. Responsible for tracking project progress between the development team and vendors to ensure timely delivery of project requirements. Management of project scope, development activities, unit testing and UAT, project contracts, SOW compliance, identifying project risks, scope creep prevention and project or solution reports. Manage SOMs and SME documentation for the Application Development Team. Responsible to facilitating Knowledge Transfer of processes for various teams within IT. Delivered over 150 Small to Large scale projects and solutions. Delivered Business Processes for process improvement within the Business Analysis Team Trained junior BAs on Firm culture, Ogletree Business Analysts processes and the numerous Homegrown 3rd party Firm products Assisted my Director with responding to RFPs on behalf of the IT Dept and analysis of SOWs and various agreements between our group and vendors. Business Tools: Confluence, Jira, MS Project, MS office 365 Suite, MS Visio and SmartSheet, SQL (SQL Server Management Studio 2017)