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Click here or scroll down to respond to this candidateCandidate's Name
Street Address Rhine Place Apt. 1aPittsburgh, PA Street Address
Cellphone PHONE NUMBER AVAILABLEGoogle Voice PHONE NUMBER AVAILABLEEmail: EMAIL AVAILABLEHARDWORKING, ENERGETIC, PUNCTUAL, AND VERY ORGANIZED HIGHLIGHTS OF QUALIFICATIONS: Obtained over 20 plus years of experience in working with customer service and sales within an inbound call center including heavy call volume. Proficient skills in business communications, writing and typing information using a computer. Knowledgeable in software programs such as Microsoft Windows, Excel, and Microsoft Office. Have great ability to handle confidential information using the highest degree of integrity. Experience in sales and new services using great product knowledge. Enjoyed working with the public for many years. Worked in public human relations at various hospitals. Proficient in using a computer. Can type 75 words per minute. Thoroughly enjoyed working in the medical field and scheduling appointments for patients and doing secretarial/reception work. Would love the opportunity to further my knowledge and learn to advance within the company that someday will work for. RELEVANT EXPERIENCE:Talent Acquisition / October 2018 to February 2021 / The Keller Agencies Acquired new hires using various hiring platformHired Efficiently sent out emails to acquired scheduled interviews for new recruits Set approximately 100 scheduled recruits for an interview Interviewed approximately 15-20 new hire recruits every week for a position of Benefits Specialist approximately 20 new hires every weekPrepared Agent to take state examinationHelped Agent acquire state license for life, accident, and health insurance license Registered agent to prepare for state examination, and fingerprints Established good recruiting skills using various text recruiting platform Medical Biller / October 2017 to September 2018 / Medical Billing Associate Reviewed patients insurance information and entered it into the main database system Coded patients diagnosis to bill insurance correctly Filed patients folder using number filingEntered patients demographics into our databaseOffice Manager/ October 2015 to September 2017 / The Handy Craftsman Sets up appointments for an estimate on the remodel the customer desires Answered phones to schedule for Manager can do customers estimate of remodel Did accounting and payroll to the employeesPrepared the schedule for the employeesSecretary / March 2010 to September 2015 / Ryans Auto Glass Took customer orders for new installations of windshields and processed and or collected payments Verified customer insurance for glass claim of repair or replacement of windshield Answered calls for new installations or repair of windshields Greeted customers when asking for help to look at cracked windshield Manager / January 2005 to February 2010 / Wireless Zone, Authorized Retail for Verizon Wireless Activated, upgraded, and sold cell phones for Verizon Wireless Processed daily sales reports for inventory using profit margins Reported end of day sales reports using daily sales agenda Deposited daily bank records and money for sales profit for company store Medical Records Clerk- August 2004 to January 2010 / Indiana Regional Medical Center Analyzed and reviewed incomplete observation and inpatient charts Assembled incomplete patient discharge charts for incomplete file system for physicians signatures and dictations. Utilized permanent file and all other file areas to pull charts on demand for physicians on all hospital floors Filed completed observation charts in medical records number order Copied patient medical records using microficheObeyed HIPPA laws to handle patient confidentiality using the highest degree of integrity Customer Service Representative / April 1997 to July 2004/ Adelphia Cable Communications Resolved technical issues and obtained excellent troubleshooting skills over the phone Processed installation, transfer, and disconnect work orders through cable data Addressed questions concerning billing, products, and services to fit customer needs Proficient skills in business communication, writing, and typing information using a computer with proficient phone etiquette Ability to handle confidential information with the highest degree of integrity Effective interpersonal skills using organization and time management Experienced in sales of new services using excellent product knowledge Medical Transcriptionist / December 1993 to March 1997/ Dr Gregory Lauro, Orthopedic Surgeon Transcribed and typed medical reports using a dictating machine Scheduled appointments and filed patient medical charts Prepared patients medical charts after typing up medical reports Admitting Registrar / July 1993 to March 1997/Latrobe Excela Health Gathered confidential medical patient information to admit patient for an inpatient admission Knowledge of Medical ICD-9 coding for medical insurance billing for patient services Prepared hospital admission charts for multiple medical nursing units, knowledge of medical terminology Registered patient confidential medical and insurance information through the emergency room Able to handle patient confidential patient information with the highest degree of integrity Completed an internship through a Family Practice facility obtaining credits for semester course and obtaining Associates Degree in Medical Transcription and a Diploma in Medical Secretarial Science EDUCATION:Greater Latrobe Jr and Sr High SchoolLatrobe, PAReceived high school diplomaWestmoreland County Community CollegeYoungwood, PAObtained Associates Degree in Medical Transcription Diploma in Medical Secretarial ScienceREFERENCES AVAILABLE UPON REQUEST |
