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Click here or scroll down to respond to this candidateCandidate's Name
Street Address S 81St. PHONE NUMBER AVAILABLEKansas City, Kansas Street Address . EMAIL AVAILABLERestaurant General Manager, Burger King, November Street Address -CurrentResponsibilities:ExperienceManaged the day-to-day operations of the restaurantSupported the District Manager to achieve profit goals to receive quarterly bonusesProvided customer service by ensuring satisfaction in each and every visit including performance surveysEnsured quality development for each team member in customer satisfaction, quality, cleanlinessMonitored weekly counts to ensure gross profitFollowed all cash, security, safety, labor polices, and inventory proceduresQuickly made decisions and focused on delegation of responsibilities among the restaurant teamPlaced employees appropriately during peak periods each according to their strengthsCreated a positive workforce to ensure a pleasurable environment for each team memberResolved conflicts expeditiously and effectively according to each situationVolunteered to work at other locations when neededReceived multiple bonuses for product control and increase sales profit for the companyEffectively implement restaurant systemsAssigned specific task for preventive maintenance of the restaurantInsured maintenance and repairs were handled as quickly as possiblePassed all health inspections, store audits, and Ecosure.Processed and monitored Gross Profit reports to maintain product controlRan reports to track areas of opportunity for improvement and daily status of the restaurantObtained ServSafe Certification for proper food handlingAttended manager training coursesVerified and submitted payrollProduced weekly schedulesPurchased and confirmed weekly truck orders according to adjusted salesProcessed new hires and termination for crew and managementOrdered office supplies, equipment, information packets, and uniforms for new hiresImplemented new limited time products (LTO), which requires new procedures and trainingPlaced indoor/outdoor advertisements for new product(s)Evaluated team members and management for yearly performance appraisalsCertified all crew members in each station in the restaurantProvided honest feedback to team members and management team in a positive mannerEducationMasters in Business, MBA, University of Phoenix (Graduated May 2011)Applied Topics:Management Human Capital ManagementBusiness Law Organizational LeadershipEconomics Quantitative Reasoning for BusinessAccounting Applied Business Research and StatisticsCorporate Finance Operations ManagementBachelors in Arts, BA, UMKC (Graduated May 2009)Area of Study: Studio ArtSkillsExcel Fax Cash RegisterInternet Knowledgeable Copier/Scanner Credit CardsPowerPoint Word Perfect |
