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PHONE NUMBER AVAILABLE EMAIL AVAILABLEEDUCATION & CERTIFICATIONSM.P.A. LONG ISLAND UNIVERSITYMajor: Healthcare AdministrationCERTIFICATIONSAdvanced Good Clinical Practice CertificationProject Management in Global Health University of Washington CITI CertificationHealthcare Office Manager U.S Career InstituteAREAS OF EXPERTISEAPHA Abstract ReviewVerbal & Written CommunicationCritical Thinking & Problem SolvingCalendar Management & SchedulingOffice ManagementPolicy and Procedure ModificationTelephone EtiquettePrioritization & Strategic PlanningOrganized & ResourcefulBusiness AdministrationBudgetary PlanningPolicy and Procedure ModificationReport Preparation and AnalysisOperational Processes & ProceduresAccounts Payable and ReceivableSPSSTime & Project ManagementTravel CoordinationMicrosoft Office ApplicationsManagement, Oversight & AccountabilityPROFESSIONAL EXPERIENCEADMINISTRATIVE ASSOCIATE UNC INSTITUTE FOR THE ARTS AND HUMANITIES MAY 2022 PRESENTServes as the first line of support to the Executive Director, including managing and monitoring daily schedules to keep them on schedule for obligations.Oversees and assists with program coordination and meeting planning, including catering, logistics, and travel coordination for clients traveling to meet with executives at our institute.Manages the administrative budget, including expense reconciliation, expense reporting, and the preparation of profit/loss statements.Partners with executives to ensure all administrative and operational functions are correctly implemented in adherence to regulatory guidelines and practices.Manages a high volume of extensive travel planning for members of the department and executives, including flight, lodging, and car service accommodations.Coordinates internal and external meetings, including booking office spaces, developing meeting agendas, creating slides, and drafting meeting minutes and reports. OPS BIOLOGICAL SCIENTIST III FLORIDA DEPT OF HEALTH FLORIDA 2022Provided crisis counseling, and to confidently refer patients and contacts for further care as neededConducted research on community members diagnosed or exposed to infectious diseases and collected relevant data to track and prevent spreading, including addresses, names, numbers, and demographic information for community members who were possibly exposed.Uploaded lab data into an electronic medical record system and input lab results into patient profiles.Handled intricate record management activities, including documenting community members data, filing, and adequately storing data in the statewide database.Complied with all Health Department regulations ensuring the protection of contacts personal confidential information.Facilitated meetings with contact tracers and senior leadership, informing them of obstacles or barriers interfering with contract tracing efforts and recommending process improvements. HOSPITAL ADMINISTRATOR LEXANAA HOSPITAL JAN. 2018 DEC. 2019Supervised and ensured all clinical activities are in compliance with policies and regulatory requirementsDirected administrative and hospital operations, including coordinating, and executing projects and programs.Served as the main point of contact for and managed patients/families of patients and connected them to the right department. Provided assistance over the phone to over 35 calls per day.Partnered with cross-functional teams and departments to strategize and execute process improvements.Established cross-functional relationships with clinical staff, vendors, and other workgroups to foster cohesive communication and patient care.Served as a subject matter expert, source of guidance, and direction to the team and department in policy, performance, best practices, and more.Provided supervision and oversight to subordinates and new employees, evaluating work performance to measure productivity and fulfill job responsibilities.Spearheaded continuous improvement activities, including procedure, process, quality, and productivity improvements.Collaborated with managers to assess training needs and developed training curricula based on business and departmental goals and objectives.OFFICE ADMINISTRATOR TOMMT INTEGRATED SERVICES LIMITED JAN. 2017 DEC. 2017Oversaw and managed day-to-day office operations, maintaining office functions by facilitating office operations and processes.Assessed internal operational needs providing sound strategic decision-making and guidance, ensuring organizational objectives were achieved.Displayed extensive knowledge of all procedures, including record management and document processing, from preparation and assuring accuracy.Oversaw planning and logistical aspects of internal and external meetings.Provided support to constituents over the phone, email, and in person. COMMERCE TEACHER ILOBU HIGH SCHOOL OCT. 2015 OCT. 2016Provided executive-level administrative support and oversight to administrators, teachers, and staff.Maintained and monitored internal calendars and managed the flow of appointments and calendars, ensuring executive leadership promptly met all daily obligations.Prepared materials in accordance with program requirements and provided supervision, oversight, and accountability for grading assignments. |