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Title Customer Service Social Media
Target Location US-WA-Everett
Email Available with paid plan
Phone Available with paid plan
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Candidate's Name
Evere, WA Street Address   PHONE NUMBER AVAILABLE  EMAIL AVAILABLEEducationCascadia College Bothell, WAAssociate, Business Information Systems Expected Grad. Street Address , 2023 Mariner Highschool Evere, WAHighschool Diploma, Business Street Address /2021Work ExperienceKing Tut Mediterranean Restaurant Sea le, WAProduct Management October 2020 - Present Increased social media using digital marketing presence by designing and presenting new social media campaigns after gathering business goals and identifying relevant platforms appropriate to each product Used risk analysis analyzing nancial statements to determine negative implications gauge levels of nancial risk when investing in new marketing strategies Utilized excel sheets to create nancial reports to record income and expenses, enter sales data, and track budgeting. Guiding guests dining experience with selective suggestions to t needs and interests to increase prots Part of running my family business for both strategic planning and day to day operations. Increased restaurant prots by 33% by upselling dishes and hosting low-scale events for large parties. JCPenney Lynnwood, WAJCPenney Associate November 2019 - January 2020 Provided in-depth knowledge about stock and retail products to inform customers and fulll their needs to the best ability Assisted in pricing and merchandise stocking. Assisted customers with product questions and provided quality customer service Increased credit card sale prots by 20% through sales and marketing Liaised with managerial sta and presenting ndings and recommendations Edmonds Community Bookstore Edmonds, WACashier October 2019 - December 2019 Provided aid and answers about online and in-store merchandise Assisted management in handling customer complaints and participated in high-level strategy development Supported supply management by pu ing orders in with manufacturers while also maintaining and recording inventory Other responsibilities included pricing books, answering the phone, and restocking the shelves with merchandise Skills Marketing: Product Development Data Analytics Sales: Customer Relationship Management Negotiation Leadership: Training & Development Creative Problem-Solving Technical: Detail-Oriented Public Speaking Interest in Financial Systems Microsoft Oce/Excel Languages: English Arabic French

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