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| | Click here or scroll down to respond to this candidateJ I H A R A T J A M I L A - T UCharlotte, NC PHONE NUMBER AVAILABLE EMAIL AVAILABLEC A R E E R O B J E C T I V EOrganized and motivated employee eager to apply time management and organizational skills in various environments, seeking entry-level opportunities to expand skills while facilitating company growth. Dedicated customer service specialist providing abilities to prioritize and multi-task in a fast-paced working environment. Successfully works as part of a team to reach personal and business goals. With five years of customer service experience, I can guarantee the best for any work environment. E X P E R I E N C EWALGREENS PHARMACY, CHARLOTTE, NCLicensed Pharmacy Technician, February 2022-PresentParticular aptitude for integrating diverse conceptsManaging patients' personal information in a database, following all HIPAA regulations with care and responsibilityOperating a POS system for the payment of prescriptions and other medicinal-related products.Received and verified daily incoming drug inventories, reported discrepancies, and logged items into the inventory system.CHARLOTTE DOUGLAS INTERNATIONAL AIRPORT/ PROSPECT AIRPORT SERVICES Passenger Service Agent (Seasonal), November 2021-December 2022Teaming up with flight attendants and other airport personnel for accomplishing difficult tasks and meeting departure timesExamining and verifying passengers' boarding passes to ensure an organized workflow for the team.Completed order transactions and generated travel documentation and detailed itineraries. PANERA BREADTeam Leader, May 2020-Jan 2021Respond to orders, questions, concerns, and complaints in a polite and efficient mannerAccurately handle cash and credit card payments, following appropriate cash-handling proceduresAssessed, motivated and empowered team members to work to build customer satisfaction and loyalty, to support retention and growth.DAIRY QUEEN GRILL AND CHILLBlender Operator/Team Member, June 2017-Oct 2019Complied with GMPs, FDA, and USDA regulations to produce safe products for consumers.Maintained thorough and accurate production records to achieve or exceed regulatory and internal standards.Received incoming loads of raw materials, inspected shipments and moved them to storage areas for future production needs.TACO BELLTeam Member, July 2019-Oct 2020Looked for ways to go above and beyond job requirements.Contributed to team safety and productivity by removing safety hazards and keeping areas neat and well-stocked.SMOOTHIE KINGPrep/Blender Operator/Team Member, June 2020-Feb 2021Adhered to safety protocols to minimize accidents and avoid workplace mishaps.Checked quality of mixed products at specific intervals in the production process. E D U C A T I O NWest Carteret High School: Graduated December 18, 2020 Major Study: Business AdministrationCentral Piedmont Community College: Expected Graduation: February 2026 Major Study: Pharmacology and ToxicologyS K I L L S Microsoft Office, HIPAA Knowledge, Data Entry, Medical Record Management, Drug Inventory Control, Inbound and Outbound Calling, Customer Service C E R T I F I C A T I O N SLicensed by the North Carolina Board of Pharmacy (February 2022) Renews on 12/31/2022 |