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Click here or scroll down to respond to this candidateCandidate's Name
Street Address Benaroya Lane Southwest #L-103Huntsville, Alabama Street Address
EMAIL AVAILABLEPHONE NUMBER AVAILABLEPROFESSIONAL SUMMARYEnergetic customer professional eager to deliver positive, memorable experience to every customer. Consistently meet or exceed expectations with strong multitasking abilities. Quick learner and hard worker.SKILLSCustomer Needs Assessments Customer Service Time ReviewProblem Resolution Salesforce Expert Spur Application ExpertAssignment Management Qualification Audits VitalsInbound/Outbound Calls Onboarding Specialist Answer phonesCreate estimates and work orders Respond to emails. Load and unload vehiclesDeliver food and groceriesEXEXPERIENCEDelivery Driver, Spark, June 2022 to Present, Huntsville, AL Deliver a wide variety of items to different addresses and through different routes Shop for a variety of items via Spark app Follow routes and time schedule Load, unload, prepare, inspect and operate a delivery vehicle Ask for feedback on provided services and resolve clients complaintsDelivery Driver, UberEats February 2022 to Present, Huntsville, AL Deliver a wide variety of items to different addresses and through different routes Follow routes and time schedule Shop for a variety of items via UberEats app Load, unload, prepare, inspect and operate a delivery vehicle Ask for feedback on provided services and resolve clients complaintsDelivery Driver, DoorDash February 2022 to Present, Huntsville, AL Deliver a wide variety of items to different addresses and through different routes Follow routes and time schedule Load, unload, prepare, inspect and operate a delivery vehicle Shop for a variety of items via DoorDash app. Ask for feedback on provided services and resolve clients complaintsCustomer Service Representative, Real Floors, July 2022 to October 2022, Madison, ALAnswer emailsAnswer incoming phone callsCreate work orders given to us via email, phone calls or in officeCalculate materials needed to fulfill requestsCommunicate with property managers, sales reps, and various departments to understand and resolve issues and answer questionsReceptionist/Screener, CSL Plasma, February 2022 to May 2022, Huntsville, ALAnswer incoming phone callsAssist new and existing donors with the donation process and answer questionsScreen donors to determine eligibility to donate plasmaCreate profilesRefer unresolved donor grievances to designated departments for further investigationSanitationCommunity Service Representative, Spur Jobs, July 2018 to January 2022, Huntsville, ALCommunicate with workplaces and workers via phone and email to understand and resolve issues and answer questionsInvestigate the workplaces or workers concerns, communicating between departments to rectify issues.Refer unresolved workplace or worker grievances to designated departments for further investigation.Confirm hours for workers shifts to ensure proper and timely pay.Assist worker with the hiring process via Spur app.Troubleshoot app issues with workers.Continuously meet or exceed service quality performance scores.Audit worker qualifications to ensure that they are current with all trainings/coursesEducation Paraprofessional, Appleton, January 2018 to May 2018, Huntsville, ALWork one to one with special needs studentsAssist teacher with implementing daily lesson plansAssist child with classroom assignments and projectsUse reinforcements to help change negative behaviors to more positive behaviorsDocument behaviors throughout the dayImplement Behavior Improvement PlanPerform various duties that administrators and case manager may ask me to performAssist students with toiletingAssist students with feedingsChaperone children during recess, elective classes, field trips, and lunchSpecial Education Paraprofessional, Detroit Public Schools, November 1999 to November 2017, Detroit, MIWork with special needs studentsAdminister testsTeach Reading GroupsAssist teacher with implementing daily lesson plansAssist child with classroom assignments and projectsUse reinforcements to help change negative behaviors to more positivebehaviorsDocument behaviors throughout the dayImplement Behavior Improvement PlanPerform various duties that administrators may ask me to performAssist with Special Olympics and Project Unify programs and field tripsChaperone children during recess, elective classes, field trips, and lunchEDUCATIONBachelor of Business Administrations, Health Services Administration, June 2001Davenport University, Dearborn, MI |
