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Click here or scroll down to respond to this candidate Candidate's Name
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PHONE NUMBER AVAILABLE EMAIL AVAILABLECAREER GOALTo obtain a Human Resource Assistant position utilizing my intuitiveinterpersonal communication, outstanding diplomacy, and excellentadministrative and organizational skills.EDUCATIONMasters of Business AdministrationAmerican InterContinental Administration Schaumburg, IL . Leadership in Business Ethics, A Managerial Approach to Marketing, Global Finance/ Specialization in Business Management . Graduation Date: 5/2020 . Relevant Coursework: Business Research for Decision Making, Legal Aspect of Decision Making and Strategic ManagementBachelor of Business AdministrationAmerican InterContinental University Schaumburg, IL . Financial Management, Survey of Human Resource Management, Personnel/OrganizatioSpecialization in Human Resource Management . Graduation Date: 8/18/18 . Relevant Coursework: Professional Management and Employee Services, Training and Development, and PolicyPROFESSIONAL SKILLS . Proficient in Microsoft Office: Word, Excel, and PowerPoint . Detail oriented with the ability to multi-task, prioritize, and meet deadlines . Systematic thinker with strong administrative and organizational sillsCOMMUNICATION SKILLS . Intuitive interpersonal skills and outstanding diplomacy that consistently produces win-win results for the customers and the organization . Team player who can contribute as much when needed to produce quality results . Excellent communication skills and open minded, and can think outside the box . Great listener with active listening skills and can collaborate well with othersLEADERSHIP SKILLs . Project Leader for the back-to-school function for over five years . Team Leader and Mentor for young tween and teen girlsPROFESSIONAL EXPERIENCECustomer Service Representative Communication Business Services INC. October 2019-Present . Lead Qualification . Answer Inbound calls . Help desk support . Patching calls . Appointment setting . Customer Service validation . Order entries . Escalating calls . Putting in service requestCustomer Service RepresentativeThe Echelon Group May 2019-Sept. 2019 . Make outbound calls about their mortgage Woodstock, GA . Follow-up calls . Inbound calls about mortgage . Process payments . Set-up auto draft . Escalate calls/supportive tickets . Put in request per client's request . Schedule appointment for yearly analysis/appraisalsCrew Member/trainer 2016-2017McDonald's Marietta, GA . Trained new crew members in various areas in the restaurant . Assisted and solved disputes between customers and the organization . Handled cash with precision and accuracy . Provided excellent customer serviceService Associate 2015-2016Loyola HOSPITAL Maywood, IL . Sterilized and cleaned discharged patient rooms to prepare for new patients . Cleaned patient rooms daily so they can have a clean environment . Provided support for the patients and their families by offering directions/conversation . Handled core work throughout the hospital for cleanlinessSALES ASSOCIATE 2015-2015KMART ELMHURST, IL . Scanned merchandise and placed in the correct department . Communicated with customers, making sure they had a pleasurable experience |
