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EMAIL AVAILABLETo secure a challenging position in a reputable organization to expand my skills, learnings, and knowledge.EXPERIENCE10/01/2011 - PRESENTCUSTOMER SERVICE/CALL CENTER REPRESENTATIVE, V & S TAXES My duties are communicating with customers via phone & fax. Assisting customers with filling out paperwork. Researching issues & providing solutions. Filing & securing documents.09/01/2015  01/31/2016PACKER/SORTER, DIAMOND COMICS Inspect materials, sort items according to condition, type & their invoices. Weighing goods, sealing containers & packages, using protective material & equipment. Lifting, moving & packing items to ensure they are ready for delivery. Maintain database of packages.09/2015  09/2015CALL CENTER REPRESENTATIVE, WILLIAMS SONOMA My duties are communicating with customers via phone & fax. Researching issues & providing solutions.EDUCATIONMAY 19--BASIC EDUCATION, ROSA FORT HIGH SCHOOLSKILLS Problem Solving Prompt Decision Making Positive Attitude Interpersonal Skills Active Listening Skills Time Management Organizational Skills Improving Customer Experience Building Customer Loyalty Attention to Detail2