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Click here or scroll down to respond to this candidateCandidate's Name
PHONE NUMBER AVAILABLEEMAIL AVAILABLEEXPERIENCE:7/20 Present FRESH DOUGH, LLC D/B/A Papa Johns PizzaVice President of Operations, Atlanta, GAOversight of operations of 15 restaurants with annual sales over $14.75M for Atlanta, GA reporting to the Chief Executive OfficerDevelop, lead, and support a team of 2 District Managers, and 14 General ManagersOversight of training and onboarding of all new hires, and continual focus on best practices of engagement and retention, reducing General Manager turnover from 150% to 100%Create annual operating and capital expenditure budgets, and manage performance to budgetInterview and select all management team membersOversee execution of in-house pizza delivery program which comprises 65% of total revenue per store and supported the standard of 25-minute drive time with a current 80% success rate on the metricSight Selection of 5 more future locationsPotential acquisition of 15 future locations7/18 7/20 CRISTYS PIZZA, LLCVice President of Operations, Columbus, OHOperations of 14 company-owned restaurants with annual sales over $13.5 MOversaw the operations of Papa Boos night club on Buckeye Lake with annual sales of 2.5MOversight and creation of training program for on-boarding managersCatering program for existing storesAssisted with marketing materials to grow and build salesBooking of local bandsBar management and vendor relationshipsImplementation of new food cost programCreation of training program for all conceptsSight selection of 3 future locations7/14 7/18 HOOGLAND FOODS, LLC D/B/A Macros PizzaVice President of Operations, Erie, PAOperations of 86 restaurants with annual sales over $67M for Pennsylvania, Ohio, North/South Carolina, Indiana and Kentucky, reporting into the Chief Operating OfficerDevelop, lead, and support a team of three Directors, nine District Managers, and 84 General ManagersOversight of training and onboarding of all new hires, and continual focus on best practices on engagement and retention, reducing General Manager turnover from 125% to 90%Open thirty restaurants over last four years with responsibility for site location, bid process and approval for all new sitesCreate annual operating and capital expenditure budgets, and manage performance to budgetSupport and roll out new comprehensive software operating system companywide (FoodTec), enabling accurate real time visual tracking of delivery as well as revamping the website, thereby increasing guest trafficOversee execution of inhouse pizza delivery program which comprises of 65% of total revenue per store and enforced the standard of 25-minute drive time with a current 80% success rate on this metricImplement changes to improve guest service scores, increase comparative sales by $1.9M and increased profit margin by $1.4M, achieving Most Improved Operations (2016)4/13 6/14 LARKBURGER, INC.Chief Operating Officer, Denver, COOperations of 16 company-owned restaurants with annual sales over $18M of the Denver based natural ingredient burger concept, reporting to the founder and Chief Executive OfficerResponsible for design and implementation of all training processes, operational systems, and human resources policies, as well as Sight selection of future restaurantsDirect reports included 2 District Managers and all General ManagersResponsible for proformas and all operational budgets as well as oversight and accountability of P&L statements, and management of overhead accountsInitiatives included improving throughput from 18 minutes to under ten minutes, lowering monthly controllable expenses by $500 per restaurant and increasing guest satisfaction scores from an 80% to 96%7/11 4/13 (CMC) CAFUA MANAGEMENT COMPANY, LLC D/B/A Dunkin DonutsDirector of Operations, Albany, NY/ Western, MAOperations of daily operations of 50 restaurants with 178 Managers, over 900 crew members, and annual sales of over $45M, reporting to the Regional Vice PresidentDirect reports include a team of six District Managers, one Trainer, and one Facilities ManagerOversaw the recruitment and selection process of District Managers and management team membersDirect responsibility for budgeting process for operations, performance of P&L statements, and management of overhead accountsIncreased comparative sales by 8%; increased profit margin by 10%Reduced General Manager turnover from 120% to 65%; reduced crew turnover from 175% to 120%Worked through acquisition of 17 restaurants increasing span from 33 to 50 restaurants4/09 7/11 CHIPOTLE MEXICAN GRILL, INC., DENVER, COTeam Leader, Upstate, NYOperations of 22 restaurants with annual sales over $48M, reporting to the VP of East CoastResponsible for leading and managing 80 Managers, and 480 crew membersDeveloped the trade areas from Upstate New York to Western Connecticut and managed and led openings of 15 restaurants in these areas, with a pipeline of 30Oversaw recruitment, selection, training and building bench strength of management team members and developed two General Managers into RestaurateursMaintained budgeting process for operations, performance of P&L statements, and management of overhead accountsIncreased comparative sales from flat to 12% positive and improved food cost by 1.5%1/01 4/09 PANERA BREAD COMPANY, ST. LOUIS, MOJoint Venture Partner, Albany, NYResponsible for the opening and operations of 17 corporate-owned cafs with 102 Managers, over 60 Bakers, 860 Associates, and annual sales over $52M; building out market from one to 17 restaurants, reporting in to the Chief Concept OfficerManaged and led full support team, including marketing, training, bakery, and cateringOversaw recruitment, training and selection of support team, and management team membersMaintained budgeting process for operations, performance of P&L statements, and management of overhead accountsOpened 25 restaurants in eight years, developed six General Managers into Retail District Managers, Bakery District Managers, and Training DistrictEDUCATION:THE COLLEGE OF SAINT ROSE, ALBANY, NY1996 M.B.A.1994 B.A.: Administration1990 HUDSON VALLEY COMMUNITY COLLEGEA.A.S.: Criminal Justice |
