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Click here or scroll down to respond to this candidateCandidate's Name
PHONE NUMBER AVAILABLE EMAIL AVAILABLEPROFESSIONAL SUMMARYA dedicated bilingual (English/Spanish) sales/customer service professional with 25 years of experience. Able to excel as both an individual contributor and as a team member. Highly skilled at handling competing priorities. Core competencies include:Customer ServiceNegotiationTeam ManagementCommunication SkillsInterpersonal AbilitiesExcellent Mathematical SkillsPatienceDexterityCritical ThinkingKEY ACCOMPLISHMENTS2018 - 2019 received four MGM Springfield Casino Applause for Excellence AwardsPROFESSIONAL EXPERIENCECasino Dealer, MGM Springfield, Springfield, MA, 2018 September 2020Responsible for operating table games (Craps, Blackjack, Carnival Games), passing cards and gaming items, distributing payouts, confirming larger bets with floor managers, and interacting with customers.Sales Associate, T&M Billiards, Rocky Hill, CT, 2018Greeted customers, responded to questions, improved engagement with merchandise and provided outstanding customer service. Operated cash registers managed financial transactions, and balanced drawers. Directed customers to merchandise within the store. Assisted with sales and installation of pool tables and indoor/outdoor furniture.Sales Consultant, JDByrider, Meriden, CT, 2015-2018Introduced prospective customers to the automotive program. Responsible for completing purchase or sales contracts, explained the process of provisions, offerings and explained financing options, warranties and services, collected payments, and delivery of vehicles.Driver /Shuttle Service, Parts Advisor, New Country Motors BMW, Hartford, CT, 2012 2014Provided shuttle service for clients to and from dealership. Reserved vehicle rentals for clients. Responsible for daily maintenance of rental vehicles. Responsible for assisting all mechanics and customers in purchasing needed parts and supplies. Delivered auto parts to other dealerships as needed.Security Officer, Lincoln Culinary and Technical School, Hartford, CT, 2010-2012Secured premises and personnel by patrolling property; monitored surveillance equipment; inspected buildings, equipment, and access points; permitted entry. Obtained help by sounding alarms. Responsible for administering CPR and first aid as required.EDUCATION AND PROFESSIONAL DEVELOPMENT1984 - PresentCPR and First Aid Training and Certification, Red Cross, Hartford, CTPastoral Counseling Training Certification, St. Francis Hospital & Medical Center, Hartford, CTTraining in HIV/AIDS Prevention Counseling, Latino Community Services, Hartford, CTSchool of Casino Gaming, Foxwoods Resort and Casino Training Facility, Pawtucket, RIAetna Adult Training Program, Hartford, CTBusiness and Computer Skills Training Certification, Connecticut Puerto Rican Forum, Hartford, CTHigh School Diploma, Hartford Public High School, Hartford, CT |
