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Title Medical Assistant Customer Service
Target Location US-AZ-Phoenix
Email Available with paid plan
Phone Available with paid plan
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MMCandidate's Name
EMAIL AVAILABLE PHONE NUMBER AVAILABLE Glendale, AZ Street Address
Seasoned retail supervisor with strong history of leading high-performance teams to meet and exceed sales, service and operational objectives. Diligent about monitoring shrinkage, managing records and keeping teams productive and motivated. Focused on driving revenue growth with proactive and strategic approaches. Dedicated and empathetic Medical Assistant oering experience in direct patient care and medical oce management experience. Commied to obtaining highest level of patient satisfaction. Dedicated to ensuring regulatory compliance and adherence to practice standards. Cultivates trust and rapport with patients through excellent communication and interpersonal skills. Hospitable Restaurant Manager procient in overseeing sta and handling daily cash deposits. Generates new business through creative use of SEO and social media. Diligent and fully invested in improving team strength by exhibiting steadfast leadership in high-pressure situations.Fast LearnerTeam playerAbility to multi-taskSelf-starter requiring lile to no supervisionFluent in computer programsCash register experienceManager experienceExcellent customer service skillsFast but ecient workerAbility to work great with mixture of personalities Leadership developmentTroubleshootingTeam managementFirst Aid/CPRProblem resolutionGreat Work ethicWalmart Phoenix, AZFresh Cap Supervisor07/2017 - CurrentHelped customers on oor with locating, reaching and selecting merchandise.Zoned assigned areas, including arranging supplies, merchandising products and removing damaged items.Oversaw daily functions, including inventory management, display merchandising and purchasing operations.Set up and maintained modular displays and aisleway stacks to move targeted merchandise.Suggested products to meet customers' needs or complement current selections.Prevented spoilage by rotating dock properly and collecting nearly- expired product for special promotions.Identied shrinkage and notied supervisor to coordinate quick xes or long-term solutions for ongoing problems.Directed and supervised sta performance.Identied appropriate solutions to minimize issues and quickly solve problems.Displayed merchandise for upcoming sales in visually appealing way. Oversaw entire stock management process, including receiving incoming merchandise, shelf replenishment and shrinkage control. SummarySkillsExperienceManaged employees.Trained and developed employees through constructive feedback and focus on long-term career growth.WaBa Grill San Bernardino, CAManager11/2015 - 08/2016Trained employees on additional job positions to maintain coverage of roles.Assigned tasks to associates to t skill levels and maximize team performance.Recruited and hired qualied candidates to ll open positions. Conducted inventory counts by assessing current state of inventory integrity against target accuracy levels and tracking variances. Eliminated ineciencies and process gaps to improve function of team. Completed daily sales reports and analyzed metrics to identify trends. Upheld company's high standards for business via leading by example and encouraging team members to adhere to corporate policies. Reduced shrink by developing culture of loss prevention, improving return processes and upgrading store layout.Greeted and encouraged feedback from customers to implement in-store operational changes.Set challenging yet aainable goals to encourage continuous sta development.Adhered to store policies and procedures to maintain regulatory and legal compliance.Labor Ready Stang San Bernardino,CASolar Panel Installer01/2010 - 01/2015Aended meetings as scheduled and delivered project updates. Performed panel installations using specic hand and power tools. Interconnected wiring and components with maximum eciency and elegance to meet aesthetic demands.Installed, aligned and balanced new equipment.Installed solar panels safely in extreme hot and cold weather. Fast learnerRecycling on Wheels RanchoCucamonga, CAManager of Operations01/2009 - 12/2012Recruited and hired talented professionals with drive and dynamic skills to build success within organization.Directed day-to-day operations by spearheading implementation of short-term and long-term strategies to achieve business plan and protability goals.Conducted performance reviews providing coaching and feedback to benet both company and employee.Managed company operations with responsibility for prot and loss, scheduling, training and inventory control.Implemented policies and standard operating procedures and managed quality, customer service and logistics.Oversaw nancial management, budget management, accounting and payroll activities.Reviewed daily nancial reports and reconciled accounts to keep information current and accurate.Aligned operational boundaries between processes and production demands.Resolved issues, including challenges regarding circuits, websites, vendors and telecoms.Performed timely and budget-complying project management on multi- faceted issues.DV Urgent Care Rancho Cucamonga, CAMedical Assistant01/2010 - 12/2010Performed preliminary physical tests to accurately record results in patient history summary.Relayed messages from patients to physicians about concerns, condition updates or rell requests to facilitate treatment. Scheduled appointments for patients via phone and in person. Prepared treatment rooms for patients by cleaning surfaces and restocking supplies.Interviewed and engaged patients to obtain medical history, chief complaints and vital signs.Organized charts, documents and supplies to maintain team productivity. Secured patient information and maintained patient condence by completing and safeguarding medical records.Maintained inventory, vaccination and product expiration logs to record updated documentation for tracking purposes.Eciently performed insurance verication and pre-certication and pre-authorization functions.Assisted with diagnostic testing by collecting and packaging biological specimens for internal and laboratory analysis.Followed principles of asepsis and infection control to meet patient safety guidelines.Contributed to oce operations by triaging patients by severity of medical complaint.Coordinated and executed medical waste disposal according to governmental and organizational standards.UEI College - Ontario Ontario, CASome College (No Degree) in Medical AssistingDesert View Independent Study Phelan, CAHigh School DiplomaEducation and Training

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