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Title Call Center Outreach Coordinator
Target Location US-PA-Philadelphia
Phone Available with paid plan
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January, 2023Dear Sir or Madam:I am writing in application for the Paraprofessional/Behavioral Specialist position that is available with your organization. I have attached a copy of my resume for your review.I have worked the past few years as a paraprofessional/special needs teachers assistant, providing educational and social direction and care to students with behavioral health needs. In this role, it is important that I have good observation, attentive, and listening skills, to identify the childrens verbal and non-verbal wants and needs. This work is rewarding for me. At the Rhawnhurst Norc Jewish Federation, I communicated with senior citizens who were in a crisis, to locate various home maintenance, billing, utility, and financial services that would help them.My Associates Degree is in Behavioral Health and Human Services, with a Certificate in Human Services and Gerontology, received in 2017 from Community College of Philadelphia.You will find that I am a compassionate and empathic diligent worker, ensuring special needs children receive the proper attention and care required to help them succeed in school. I also have a friendly personality, able to adjust to various type work environments. I also work well with others in situations where team effort is warranted.I am interested in learning more about this position and how my skills and experience can help fulfill your companys goals. I may be reached at PHONE NUMBER AVAILABLE or by email at cdc6338@gmail.com.Thank you for your consideration. I look forward to hearing from you soon.Very truly yours,Caprice CrawfordCP/epAttachmentCAPRICE CRAWFORD622 Jacobsen Circle, Newark, DE 19702PHONE NUMBER AVAILABLEEMAIL AVAILABLEPROFESSIONAL EXPERIENCESCHOOL DISTRICT OF PHILADELPHIA,Fox Chase Elementary School 08/2019 - PresentParaprofessional/Special Needs Teachers AssistantManage challenging behaviors that hinder academics by redirection and positive reinforcement.Assist teacher with overall classroom management and school operationsOversee independent student learning time, providing behavior management classes and monitoring students during unstructured school hoursAssist teacher with completion of clerical tasks and provide updates on students progressEnsure students safety by transitioning them from school bus to classroomsDELTA GROUP, INC., First Philadelphia Charter School 2018Behavioral Health/Special Education Assistant TeacherWorked one-on-one with student counselors to understand and implement students behavioral planMet daily with teacher to ensure behavioral, emotional, social, and educational objectives were metMonitored and assisted students through general education lessons, drills, and testsCollaborated with classroom teachers, intervention specialists, and specialist teachers to support instruction and social development of students with a variety of special needsEngaged with individual students or small groups to build skills and conduct instructional exercises allocated by the classroom teacherAssisted teachers in their teaching duties and other general responsibilities, such as organizing teaching materials, providing instructional support in media centers and reinforcement during activitiesOversaw independent/guided practices and follow up drills and prescribed activities to ascertain the application of concepts and skills as headed by the teacherEstablished and maintained good working relationships with students, teachers, faculty members and parentsEnsured students safety during lunch and recessOVERBROOK SCHOOL FOR THE BLIND 2017Paraprofessional/Classroom AssistantAssisted head teacher with transporting students to various buildings and providing visual direction, guiding them to various locations; boarded/exited students from bus; changed students clothing/diapers; distributed and fed students lunch; assisted with classroom/outdoor activities, reading Braille, and hand over hand art projects.Caprice Parks Resume Page 2RHAWNHURST NORC JEWISH FEDERATION, Philadelphia, PA 2015 - 2016 Outreach CoordinatorPerformed outreach intake services at seniors homes to assist them in securing utility assistance, home maintenance and/or transportation needs.Attended and assisted supervisor at senior information sessions throughout the cityAdvocated for and assisted older adults in securing utility assistance, home maintenance and transportation via NORCs call center.Assisted supervisor with creating client surveys.Gave volunteer staff daily tasks to perform.CARIE, Philadelphia, PA 2014Internship: Older Adult Client AssistantAdvocated for and assisted older adults in securing utility assistance, home maintenance and transportation via CARIEs call center.Assisted supervisor at senior informational sessions.EDUCATION:COMMUNITY COLLEGE OF PHILADELPHIA, Philadelphia, PA 2017Associates Degree  Behavioral Health and Human ServicesCertificate - Human Services and GerontologyReferences available upon request

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