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Title Customer Service Specialist
Target Location US-IN-Indianapolis
Email Available with paid plan
Phone Available with paid plan
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Candidate's Name
Street Address  East Southern Avenue, PHONE NUMBER AVAILABLE EMAIL AVAILABLEPROFESSIONAL SUMMARYDedicated sales and marketing professional who exceeds goals, retains customers and maintains a strong reputation for customer satisfaction. Motivated with solid experience managing all levels of large-scale projects, including budgeting and administration.Effective project leader and problem-solver with advanced programming skills and a hardworking mentality. Seeking to apply expertise and extensive experience in software engineering to take on a challenging new role with a growing team. History of being an effective team member with full understanding of the underwriting process and team needs. Well-versed in using Excel to create and update tracking spreadsheets. Meticulous, excellent at juggling multiple tasks and working under pressure. Broad industry experience includes Healthcare, Finance and Legal. SKILLSMANAGING ROLES Rental management Appraising Agent and seller communications Financing Market monitoring Cold calling Sales-savvy Home tours Estate management Detail-oriented Flexible schedule Property management Business consultant Works well independently Client-orientedWORK HISTORYREAL ESTATE BROKER 09/2018 to CurrentThe Modglin Group - Greenwood, Indiana Advised clients on mortgage and housing conditions to increase chances of identifying successful properties while ensuring customer satisfaction. Communicated between buyers and sellers about property transactions. Collected appropriate fees for individual property transactions. Acted as intermediary between property owners and prospective buyers to facilitate a successful purchase and transfer of ownership. Generated lists of properties for sale, their locations, descriptions and available financing options. Negotiated final sales prices with home sellers. Obtained agreements from property owners to place properties for sale with real estate firms. Assisted clients in financial planning for purchase. Worked closely with clients to get the appropriate loans, inspections and credit reports. Created and implemented marketing plans to drive sales. Marketed and sold property for clients by hosting open houses and advertising online and in print. Negotiated, facilitated and managed real estate transactions. DIRECTOR OF SALES & EVENTS 03/2013 to 09/2017Pipers At The Marott - Indianapolis, IN Responded to customer requests via telephone and email. Obtained documents, clearances, certificates and approvals from local, state and federal agencies. Developed new process for employee evaluation which resulted in marked performance improvements. Analyzed departmental documents for appropriate distribution and filing. Initiated two key partnerships which resulted in 54% revenue growth. Entered details such as payments, account information and call logs into the computer system. Verified data integrity and accuracy. Copied, logged and scanned supporting documentation. Responsible for creative design for prominent .CERTIFIED PHARMACY TECHNICIAN 05/2001 to 07/2007 Low Cost Pharmacy - Indianapolis, IN Conducted routine inspections of medication storage locations. Prepared medications such as emulsions, liquids, powders and ointments. Assessed the correct identity, strength and purity of medications. Complied with all federal laws, company policies and procedures and state regulations regarding intern, technician and assistant training and licensure. Communicated regularly with physicians, nurses, insurance companies and managed care organizations. Assisted the pharmacists with checking in and pricing drug orders, third party transactions and relevant paperwork. Effectively prioritized tasks and organized workflow to increase efficiency. Verified and labeled prescriptions with the 8 point check. Partnered with management team to develop and implement in-store programs to increase sales. Efficiently operated cash register and handled cash, checks, and charge transactions. Correctly completed pharmacy paperwork, including daily and weekly reports. Hand counted control medications, measured liquids and reconstituted antibiotics. Assisted other pharmacy staff with drug inventory, purchasing, and receiving. Regularly stocked shelves, rotated stock and checked for expired medications. Properly cleaned and maintained department equipment such as IV hoods. Checked prescriptions for appropriate dosage, drug interactions, allergies and contra-indications before dispensing medications. Managed drug and supply inventories.EDUCATIONSouthport High School - Indianapolis, IN High School Diploma 2001Real University - Greenwood, INReal Estate BrokerPharmacy Technician Certification

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