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Davenport FL Street Address   PHONE NUMBER AVAILABLE  EMAIL AVAILABLEIT SUPPORT PROFESSIONALNavy Veteran and forward-thinking IT professional, highly motivated and productive in team environments as well as independently. Proven customer service abilities; developing a solid rapport with customers; gaining an understanding of and meeting their needs. Employing strong leadership techniques to generate an accomplishment-driven workplace, resulting in employee loyalty, corporate success and customer satisfaction. TECHNOLOGY SUMMARYSystems: Windows 7/8/10, Mac OS X, iOS, DNS and DHCP, Network, Physical and Logical Security, Network Standards and Protocols, IPS/IDS Intrusion Prevention System and Intrusion Detection System Hardware: Disassemble and Reassemble desktop PCs, RAM, Hard Drives, Motherboard, Network Interface Cards, and ProcessorsSoftware: Microsoft Firewalls, Identify types of Malware, Adobe Acrobat XI Professional, Scripting with Visual Basic, Classless IP AddressingKEY SKILLSInstall and configure computer hardware, software, systems, networks, printers and scannersAbility to stick to deadlines, prioritize and display problem-solving skillsVirus and malware mitigation, cleaning infested computers and implementation of EncryptionsCloud Platform Support to include: Microsoft Intune, Azure, Office 365 and Google Cloud ApplicationsImplement wireless networks, and various topologies EDUCATIONMyComputerCareer Graduation: November2019Information Technology Systems Administrator Program Certifications in Progress: CopmTIA, Linux, Windows, Microsoft EXPERIENCESleep Technician, Florida Asthma Lung and Sleep July 2013 to present Adventist Health June 2012 to presentCollect, analyze and integrate patient information in order to identify and meet the patient-specific needs (physical/mental limitations, current emotional/physiological status regarding the testing procedure, pertinent medical/social history).Determine final testing parameters/procedures in conjunction with the ordering physician or clinical director and laboratory protocols.Review the patients history and verify the medical order.Follow sleep center protocols related to the sleep study.When patient arrives, verify identification, collect documents and obtain consent for the study.Explain the procedure and orient the patient for either in center or home sleep apnea testing.Select appropriate equipment and calibrate for testing to determine proper functioning and make adjustments, if necessary.Apply electrodes and sensors according to accepted published standards.Perform routine positive airway pressure (PAP) interface fitting and desensitization.Document routine observations, including sleep stages and clinical events, changes in procedure, and other significant events in order to facilitate scoring and interpretation of polysomnographic results.