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Click here or scroll down to respond to this candidateCandidate's Name
Arizona City, AZ PHONE NUMBER AVAILABLE EMAIL AVAILABLEProcess-driven District Manager with 15 years of experience in the areas of managing client-facing projects across industries, as well as developing effective teams and ensuring customer success. Key strengths include project ownership, assessing and reporting performance metrics, and leading with accountability for managing milestones and deliverables.Professional ExperienceABM Tucson, ArizonaDistrict Manager July 2021 PresentOversee the daily operations and a team of 50 employees, managing service delivery expectations for over 15 clientsConduct audits and compliance reviews 4 times per year, ensuring adherence to company policies and proper use of funds to stay within the budget according to the contract.Create district-wide trainings and SOPs, as well as onboard over 10 new hires with redesigned training procedures to boost team building, engagement, and productivitySupport continuous improvement initiatives, such as implementing data-driven decisions, which has improved performance forecasting by 20%.Champion strategic goals, such as supporting the mission and vision of the company by strategizing ways to improve KPI scores by identifying areas for improvementStreamline resource planning and reporting, generating financial statements and workforce reports.Serve as primary point-of-contact and liaison for senior leaders and associates, ensuring compliance with company protocols and best practicesCreate and implement strategies to support growth, including team growth and development, process improvement, efficiencies, and systems implementation.ABM Junction City, KansasProject Manager July 2018 July 2021Ensured integration of project workflows across 22 sites, incorporating technical procedures to ensure effective management of employees, resources, and operations across contract requirementsIdentified and assessed project risks by developing data-driven response management plans based on trends, models, and benchmarksPerformed daily building inspections and team assessments to troubleshoot and resolve issues, generating reports for senior leaders outlining performance, timelines, budgets, and schedulesInterviewed, trained, and mentored over 30 new hires, as well as conduct performance reviews to determine retraining needs, promotion potential, or terminationDirected inventory management by ensuring supplies were fully stocked and ordering new resources for monthly requirements, while adhering to strict budget guidelinesR2 LTD Clay Center, KansasBusiness Owner September 2000 July 2018Managed over 50 projects as a business owner in the manufacturing industry, delivering subject-matter expertise and consistently achieving 100% client satisfactionIdentified new ways to boost impact and increase revenue goals, which resulted in improved client engagement, lead generation, and performance forecastingBuilt a reputation for responding to customer inquiries quickly and accurately, as well as providing fair price quotes, guaranteeing product quality control, and ensuring timely deliveryActed as primary point-of-contact for partners and clients, applying continuous improvement strategies to inventory control, production schedules, machine maintenance, reporting, and collaborationAdditional ExperienceJ&J BMAR Project EngineerBrunson & Associates Lead Abatement SupervisorElectrowire Maintenance Supervisor/ Project EngineerKansas State University Instructor, Industrial EngineeringCore CompetenciesProject Management, Client Engagement, Priority Management, Training/ Coaching, Logistics, Inventory Management, Quality & Cost Control, P&L, Procurement, Budgeting, Financial Analysis, Resource Allocation, Risk Management, Performance Review, Continuous Improvement, Technical Writing, Microsoft OfficeEducation & CertificationsBachelor of Science in Industrial Administration & Sales, Pittsburg State University2021 Performance Management Training2021 Code of Business Conduct2021 Anti-Bribery and Anti-Corruption Laws2020 Compliance: Preventing Discrimination and HarassmentAsbestos Awareness Removal and MediationCovid 19 Exposure Control |
