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Candidate's Name
Saginaw, MIEMAIL AVAILABLEPHONE NUMBER AVAILABLESummaryDedicated and experienced administration assistant with over 20 years. An extremely focused and detailed-oriented assistant. Experience is fast paced office setting Hardworking team-player with expertise completing various clerical tasks and offering staff support. Responsible, punctual and productive professional when working with little to no supervision. Skills and Qualifications Microsoft Office Communication Skills Office Administration Attention to detail Spanish Speaking Organizational SkillsWork ExperienceExpress Scripts 06/21 - CurrentCall Center Agent Answering phones Order patient's refills Transfer calls to right departmentCVS 09/19 - 03/21Call Center AgentAnswered phonesHelped clients order there over the counter medication or necessities Morley Company 11/17 - 07/19Call Center Agent Set up any road-side service for customers. Warm Calling service providers. Answer customer Service calls. Train new employees. Utilize Google Maps to locate customers in need of service. Christopher and Banks 09/14 - 05/15Assistant Manager Train new staff in customer service and time management to enhance the overall guest experience. Customer Service Set up\Tear down Display Open\Close Banking Check-in Stock Stock shelves Online orders for Customers Answered phoneAdditional Information Over 20+ years' experience with customer service in various fields. Over 10 years' experience in a call center. 5-year experience with a variety of office-related software packages, including: Microsoft Word and Excel. 15+ years Assistant management and Key holder experience. Ability to process and understand information given to me, at a fast pace. Good verbal and written communication skills. Ability to Utilize and understand the following internet browsers: Google Chrome and Internet Explorer. Ability to multi-task and manage multiple assignments in a fast-paced environment