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Title Customer Service Call Center
Target Location US-OH-Cortland
Email Available with paid plan
Phone Available with paid plan
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Candidate's Name
Sales and recruiting professionalCortland, OH Street Address
EMAIL AVAILABLEPHONE NUMBER AVAILABLEI currently work at TLX Transport in Mantua, Oh as a recruiter. Sept 3 Street Address  to presentInside and outside recruiting of drivers.Authorized to work in the US for any employerWork ExperienceTruck recruiter/sales pro.TLX Transport - Mantua, OHSeptember 2020 to PresentRecruiting truck drivers to our company.Opened up 2 trucking schools for recruiting purposes. Showed company advertising options. Showed company how to track driver candidates via CRM program. Truck Driver RecruiterTLX Transport - Mantua, OHSeptember 2020 to PresentRecruiting truck drivers from schools, job fairs, career days etc. Showed company advertising options. Showed company CRM tracking.Inside/Outside Sales RepresentativeTDDS Technical Institute - Lake Milton, OHMarch 1994 to June 2020Program sales to individuals and businesses Contract preparation, closing and follow up.Interviewing prospects. Background checks. Making 40-50 Calls per day. Working with schools, govt. agencies, military, and private employers. Dairy/Frozen Foods ManagerGiant Eagle1990 to 1994Inventory, ordering and department management.Admissions RepresentativeHarding Business College1985 to 1990Prospecting potential students to enroll into school programs. Multiple calls and scheduling appointments. Interviewing and assisting students to enroll into various programs. Advertising Sales RepresentativeAntar Publishing - Warren, OH1981 to 1985Yellow Page advertising sales in a 3 county area Color advertising sales and design. Cold calling. Face to face presentations. EducationAssociate in Business AdministrationKent State University - Warren, OHSeptember 1973 to January 1975Skills Microsoft office, including power point. Sales and marketing experience. (10+ years) Customer Service (10+ years) Sales Experience (10+ years) CRM Software (10+ years) Inside Sales (10+ years) Salesforce (2 years) B2B Sales (10+ years) Microsoft Office (10+ years) Time Management (10+ years) Recruiting (10+ years) Basic Math (10+ years) Management Experience Retail Sales Marketing TCP Cold Calling Outside Sales Business Development Microsoft Excel Microsoft Word Sales Upselling English Microsoft Powerpoint Mechanical knowledge Telemarketing Account management Office experience Negotiation Computer literacy Microsoft Outlook Customer relationship management Sales pipeline Public speaking Interviewing Merchandising LeadershipCertifications and LicensesLicensed admissions representative2000 to 2018Ohio requires all admissions reps to renew licenses every year. That is a requirement of the Dept. of Education also.AssessmentsOutside Sales  ProficientOctober 2019Actively listening and responding appropriately; performing common sales calculations. Full results: ProficientSales Skills: Influence & Negotiation  Proficient April 2019Using influence and negotiation techniques to engage with and persuade customers. Full results: ProficientActive Listening  Highly ProficientJune 2019Actively listening and appropriately responding in conversations. Full results: Highly ProficientMarketing  CompletedMay 2019Measures a candidate's ability to understand your target audience and how to best communicate with them.Full results: CompletedReliability  ProficientMay 2019Measures a candidate's tendency to be dependable and come to work. Full results: ProficientCall Center Customer Service  CompletedApril 2019Measures a candidate's ability to demonstrate customer service skills in a call center setting. Full results: CompletedConscientiousness  Highly ProficientOctober 2019Tendency to be well-organized, rule-abiding, and hard-working. Full results: Highly ProficientReliability  CompletedOctober 2019Tendency to be dependable and come to workFull results: CompletedSales: Influence & Negotiation  Highly Proficient October 2019Persuading reluctant customers to buy products or services, and influencing and negotiating with customers to meet sales goals.Full results: Highly ProficientCustomer Focus & Orientation  Highly ProficientNovember 2019Responding to customer situations with sensitivity. Full results: Highly ProficientSales: Influence & Negotiation  Highly Proficient May 2020Persuading reluctant customers to buy products or services, and influencing and negotiating with customers to meet sales goals.Full results: Highly ProficientCustomer Focus & Orientation  Highly ProficientJanuary 2020Responding to customer situations with sensitivity Full results: Highly ProficientSales Fit  ProficientSeptember 2019Assesses personality traits that are important for sales roles. Full results: ProficientVerbal Communication  ProficientJune 2020Speaking clearly, correctly, and conciselyFull results: ProficientRecruiting  ProficientApril 2020Managing the candidate sourcing and selection process Full results: ProficientManagement & Leadership Skills: Planning & Execution  Familiar September 2019Planning and managing resources to accomplish organizational goals. Full results: FamiliarOutside Sales  ProficientJune 2020Understanding and responding appropriately in sales scenarios, and performing common sales calculationsFull results: ProficientInside Sales  ProficientJune 2020Understanding and responding appropriately in sales scenarios, and performing common sales calculationsFull results: ProficientWork Style: Perseverance  ProficientApril 2020Staying focused on a long-term goal despite difficulties, valuing productive use of one's time, and striving for excellenceFull results: ProficientCognitive Ability  ProficientJanuary 2020Combining pieces of information to form general rules or conclusions. Full results: ProficientCustomer focus & orientation  Highly ProficientJanuary 2020Responding to customer situations with sensitivity Full results: Highly ProficientSales skills  Highly ProficientAugust 2020Influencing and negotiating with customersFull results: Highly ProficientVerbal communication  ProficientJune 2020Speaking clearly, correctly, and conciselyFull results: ProficientManagement & leadership skills: Impact & influence  Completed August 2020Choosing the most effective strategy to inspire and influence others to meet business objectives Full results: CompletedMarketing  CompletedJuly 2020Understanding a target audience and how to best communicate with them Full results: CompletedSales fit  ProficientSeptember 2019Assesses personality traits that are important for sales roles. Full results: ProficientWork style: Conscientiousness  ExpertAugust 2020Tendency to be well-organized, rule-abiding, and hard-working Full results: ExpertCustomer service  FamiliarAugust 2020Identifying and resolving common customer issuesFull results: FamiliarSales fit  ProficientMarch 2021Measures the traits that are important for success in sales positions Full results: ProficientWork motivation  CompletedMarch 2021Level of motivation and discipline applied toward work Full results: CompletedCustomer focus & orientation  Highly ProficientJune 2021Responding to customer situations with sensitivity Full results: Highly ProficientInside sales  ProficientJune 2020Understanding and responding appropriately in sales scenarios, and performing common sales calculationsFull results: ProficientRecruiting  ProficientMarch 2021Managing the candidate sourcing and selection process Full results: ProficientCustomer service  FamiliarAugust 2020Identifying and resolving common customer issuesFull results: FamiliarWork style: Professionalism  CompletedMay 2021Tendency to be accountable, professional, open to feedback, and act with integrity at work Full results: CompletedWork style: Reliability  ProficientJune 2021Tendency to be reliable, dependable, and act with integrity at work Full results: ProficientWork style: Conscientiousness  ExpertAugust 2020Tendency to be well-organized, rule-abiding, and hard-working Full results: ExpertCustomer service manager  ProficientMarch 2021Managing customer service representatives and resolving customer issues Full results: ProficientSales skills  ExpertSeptember 2021Influencing and negotiating with customersFull results: ExpertRecruiting  FamiliarAugust 2021Managing the candidate sourcing and selection process Full results: FamiliarIndeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.Additional InformationSkills Excellent face to face presentation Excellent cold calling Determined and aggressive client prospecting Hunter mentality Multiple sales awards Excellence in achieving and exceeding quota

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