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Title Customer Service Warehouse Manager
Target Location US-FL-Clearwater
Email Available with paid plan
Phone Available with paid plan
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.Clearwater, FL Street Address
PHONE NUMBER AVAILABLEEMAIL AVAILABLESUMMARYSuccessful Warehouse Manageroffering strong background insupervising and mentoring 10 plusemployees in exceptionally largedistribution warehouse settings.Talented in promoting safety,accuracy and company rules whenmonitoring employee performanceand training new employees.Accomplished in performing regularinventory counts and maintainingrecords with high level of accuracy.I am a very self driven individualthat prides myself on greatleadership, as well as a strongteam. I also pride myself on a veryclean and organized work area.SKILLS Product Packaging Warehouse Functions Staff Training Attention to Detail Shipping and Receiving Stockroom Maintenance Supervisory Experience Quick Learner Goal Setting and Prioritization Warehouse Coordination andSupport Organization and CategorizationKacy StahlneckerEXPERIENCEOctober 2012 - October 2018Warehouse Lead Lizard Juice LLC Largo, FL Handled detailed schedules for employees. Also handled inventory pick up/ drop off's for companies personal retail locations. Late night drop off's at post office to ensure packages were shipped as quickly as possible. Used computer and company software to enter shipment and inventory records. Staged and sorted products for loading. Reviewed work orders to determine work assignments and material and equipment needs. Led and complied with safety and wellbeing efforts on assigned shift. Reviewed production schedule, customer orders, work orders and requisitions to determine items to be moved, gathered or distributed. Packaged finished products for shipping by shrink-wrapping, boxing and labeling. Maintained inventory records with timely updates. Removed damaged products from outgoing shipments during final inspections. Assembled customer orders from stock and staged completed orders on pallets or shelves. Completed daily document logs to track shipments and inventory. Used daily production sheets or work tickets to accurately record quantity of units handled and moved. Sorted cargo for accurate shipment to target locations, preventing unnecessary delays and promoting productivity. Unloaded incoming products off trucks, sorted items in staging area and transported items to final storage locations. Sorted and staged parts in racks or other designated areas. Organized efficient daily work plans based on oral instructions and written directions to meet challenging objectives. Protected company inventory by maintaining and organizing storage areas. Scanned products to provide accurate tracking using Bluelink software, as well as shipstation for our warehouse management system. Tracked parcel movement using hand-held scanners and daily production sheets to keep records accurate. Juggled shift duties, prioritizing immediate tasks to streamline operations. Loaded and unloaded trailers with care and efficiency. Overseen clean room employees duty to ensure clean, accurate product was produced as well as handled within proper regulations. October 2011 - October 2012Restaurant Manager Stars Bar and Grill Dunedin, FL Communicated well and used strong interpersonal skills to establish positive relationships with guests and employees.. Order Fulfillment Customer Service Purchasing Orders andRequisition Problem-Solving Shipment Receiving Time Management Inventory Recordkeeping Decision Making Motivated Team PlayerADDITIONALINFORMATION I am a very fast learner and hardworker. I will always push myself the110% needed to complete anyand all job tasks at hand. Very loyal, kind individual.Always willing to go above andbeyond. I am looking for a company togrow with. A career that I amable to give my all too if giventhe chance. Scheduled and directed staff in daily work assignments to maximize productivity. Trained workers in food preparation, money handling and cleaning roles to facilitate restaurant operations. Coached team members on food safety and sanitation processes, customer service, menu education and up-selling techniques to drive revenue. Optimized profits by controlling food, beverage and labor costs. Completed thorough opening, closing and shift change functions to maintain operational standards each day. Counseled and disciplined staff to address issues promptly and provide constructive feedback. Updated computer systems with new pricing and daily food specials. Resolved and investigated complaints regarding service, food quality and accommodations. Maintained safe working and guest environment to reduce risk of injury and accidents. Prepared employee schedules to maintain appropriate staffing levels during peak periods. Enforced sanitary practices for food handling, general cleanliness and maintenance of dining and kitchen areas. Oversaw training of supervisors to develop leadership and customer service skills. Complied with health, sanitation and liquor regulations by clearly communicating and reinforcing standards and procedures to employees. Performed opening and closing procedures each day. Developed and deepened professional relationships with vendors, negotiated contracts and monitored performance.September 2003 - September 2010Restaurant General Manager Friendly's Restaurant Pottstown, PA Motivated staff through acknowledgment of hard work, achievements and instilling accountability while leading by example. Performed accurate monthly inventories of supplies and equipment, including food, beverage, glassware and utensils. Upheld restaurant standards for food and beverage quality, team member engagement, financial goals, standard operating procedures and guest experiences. Optimized profits by controlling food, beverage and labor costs by establishing portion control and quality standards. Scheduled and directed staff in daily work assignments to maximize productivity. Monitored and trained service team members on suggestive selling practices and continuous sales growth of beverage, appetizer, add-on and desserts. Accomplished restaurant and bar human resource objectives by recruiting, selecting, orienting, training, assigning, scheduling, coaching, counseling and disciplining management staff. Prepared strategic and annual forecasts and budgets, analyzed variances and implemented corrective actions to increase average meal checks and customer visits. Managed busy and highly popular restaurant with professional, well- trained staff. Priced and ordered food products, kitchen equipment and food service supplies.. Prepared and led food service training programs to teach staff various tasks. Reduced food waste by overseeing and planning ingredients, anticipated customers and popularity of items. Communicated well and used strong interpersonal skills to establish positive relationships with guests and employees. Trained workers in food preparation, money handling and cleaning roles to facilitate restaurant operations. Oversaw training of supervisors to develop leadership and customer service skills. Updated computer systems with new pricing and daily food specials. Prepared employee schedules to maintain appropriate staffing levels during peak periods. Resolved and investigated complaints regarding service, food quality and accommodations. Enforced sanitary practices for food handling, general cleanliness and maintenance of dining and kitchen areas.EDUCATION AND TRAININGMay 2003High School DiplomaUpper Perkiomen High School, Pennsburg, PAACCOMPLISHMENTS Created highly effective new program that significantly impacted efficiency and improved operations. Promoted from retail cashier to warehouse manager, in less than 12- months. Consistently maintained high customer satisfaction ratings. Led team to achieve higher production goals, earning recognition from upper management as well as a raise. Was able to arrange the warehouse to be more efficient when picking orders for customers, giving us the ability to save time and money by cutting out unnecessary labor costs..

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