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Click here or scroll down to respond to this candidateCandidate's Name
Street Address Fairways DrDouglasville Georgia Street Address
PHONE NUMBER AVAILABLEEMAIL AVAILABLEmailto:EMAIL AVAILABLEmailto:EMAIL AVAILABLEObjectiveI am in search of a challenging position to utilize my extensive experience in customer service and data entry.QualificationsMicrosoft Office Organizational skillsStrong communication skills Team LeadershipQuick learner Creative problem solvingMulti-task oriented Analytical skillsExcellent customer service skills Self- motivatedSkillsProvides superior customer service through inbound and outbound callsWorks directly with the patient or their representative to inquire about the patient's potential eligibility for financial assistanceCollaborates with other team members in a professional and courteous mannerAbility to work well in an independent setting with minimal supervisionAbility to work collaboratively within a teamAbility to communicate effectively with patients or their respective representativesStrong customer service skillsStrong individual accountability and ownershipStrong verbal and written communication skillALLIED UNIVERSAL Lithia Springs, GA (40hrs)Account Manager Loss Prevention 07/07/2021 present Partner with client by attending a monthly conference to recommend and establish new policies, enforcement, discuss future events that may require appropriate support, recommend improvement for safe and effective operations of site, understand and support the desires of the client by assuring security teams performance is aligned. Execute day to day management by complying, enforcing and redirecting site policies as a team. Complete scheduling, payroll, attendance of team staff, monitor and enter compliance data of each staff; oversee team by developing goals, training, meeting deadlines and implementing new methods of tracking site information. Manage a team staff of 10+ individuals; who fulfill security services by providing excellent customer service, generating access control of staff and visitors, data entry, badge production, monitor CCTV and alarms using OnGuard 7.0 systems, complete safety assessments, generate reports and dispatch emergency services if necessary. Maintain budget hours and budget totals, submit weekly payroll and invoices, daily reconciling attendance reports utilizing Team Time in Win Team, comply with clients SLA; and report progress, changes or emergencies to my client manager and national portfolio manager.State Farm Insurance/Randstad Alpharetta, GAScanner/Document Prep 04/2017- 02/2018Scan documents into Kodak 6500i systemPrep documents for scanningControl pace of production lineOpening and releasing mailIron Mountain Atlanta, GADocuments Prep. 07/2016 -02/2017Prep documents for scanningScan boxes in and out for prepUse of RF systemInventory control/ documented log sheetsPaxis Group/ Construction Co. Smyrna, GAData Entry Clerk 05/2016 07/2016Upload documents, photograph contracts.Assisted owner with contractors & subcontractors for bidsCustomer Service, Answer phone calls, return emailsObtained and documented pricing for equipment and suppliesProfessional Contract Services, Inc Lawton, OKService Order Dispatcher 9/2011 6/2015Maintenance order dispatcherClerical work in an automated environmentHandled incoming messagesEstablished and maintained filesPrepared routine correspondence and completed other duties as assignedCommunicated with customers and techs via dispatchTerra Health Military Center, Ft. Sill Lawton, OKMedical Data Entry Clerk/Processing assistant 05/2004 09/2011Check in and out Military soldiers for deploymentEnter patients demographicsUpload medical records, input medical billing claims, data entryPre-registering and scheduling moderately complex procedures and coordinating multiple resources for patient services.Responsible for serving as front-line supportExperience dealing with multiple databases to document patient interactions and retrieve related information to understand the detail necessary to achieve the desired outcomeVerification of Insurance eligibility and BenefitsOpen and close officeObtain case injury informationEducationStephen Decatur High School Decatur, IlDiploma Graduated 06/1986CPR, AED & First Aid For Adults Lithia Springs, GA06/2018 06/2020Security Officer Certified Lithia Springs, GA03/2018- presentMilitary spouse / US Marine Corp 30 yrs. |
