| | | 20,000+ Fresh Resumes Monthly | |
|
|
| |
Click here or scroll down to respond to this candidateCandidate's Name
Street Address Garden Creek RoadCharleston, S.C. Street Address
PHONE NUMBER AVAILABLE-(c)PHONE NUMBER AVAILABLE-(c)EMAIL AVAILABLEObjectiveObtain a challenging and rewarding position where I can apply my knowledge, skills, and experience while having an opportunity for professional growth and advancement.Professional ExperienceThe Housing Authority of the City of Charleston September 2018 - presentCharleston, SCResident Account SpecialistProcess and organize invoices to ensure bills are paid and received in a timely mannerHandle accounts receivablesMaintain confidentiality of bank records and client informationUpdate Resident accounts with specified charges documented from the property management officesResearch resident ledgers of there is a discrepancyProcess billing statements for residents at the end of the monthProcess rent payments received daily by money orders and checks and update residents accountsManage and update bad debt payments submitted to IRS for tax interceptionsMaintain accounts by recording, identifying, and verifying financial transactionsCollaborate with other in the accounting department to ensure all financial actions are accurateAssist HCV department as needed with processing filesThe Housing Authority of the City of Charleston April 2014-presentCharleston, SCCase ManagementProvide case management services to clients who are eligible for assistance through the HUD program (section 8)Good Communication skillsExcellent written/ verbal skills/ ability to establish rapportMaintain a caseload of 400-852 familiesMade sure documents submitted were valid and updatedContact landlords to validate eviction noticesParticipated in staff meetings, training to develop positive team relationshipsSCE & G April 2001-September 2013Charleston, SCCashier/Customer ServiceResponsible for providing effective customer service for all internal and external customersResponsible for accurately crediting/applying customers paymentsReceived and entered phone and fax orders from Housing DepartmentCommunicated with customers in person or by phone concerning orders, storm outages, credit concernsHandled irate customers in a professional mannerWorked closely with the Credit Department to resolve unauthorized useComputer Skills & EquipmentMicrosoft Office, Windows, CSR desktop, Xerox Fax Machines, Cash Register, Xerox Copiers, Emphasys SoftwareEducationLimestone College- Bachelor of Social Work Charleston, South Carolina 2010Webster University- Masters in Gerontology Dec. 2021References Available Upon Request |
