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Click here or scroll down to respond to this candidateCandidate's Name
Collections AgentColumbus, OH Street Address
EMAIL AVAILABLEPHONE NUMBER AVAILABLEEnergetic experienced customer service representative handling large call volumes related to sales and account related collections. Highly knowledgeable, creative and resourceful in working among a variety of settings.CORE QUALIFICATIONS High Volume Production Experience Food Service Industry Professional Inventory, Supply, and Vendor Outstanding Customer Service, Management Communication, and Interpersonal Health Safety and Sanitation SkillsKnowledge Energetic Volunteer for Local ChurchEventsWilling to relocate: AnywhereWork ExperienceServerLEVYS RESTURANTS - Chicago, ILMarch 2019 to PresentPrepared meal for all athlete for Ohio State University. Server for games an all event Collections AgentRegional Acceptance Corporation - Greenville, NCMay 2017 to September 2017Provided high volume inbound and outbound customer care calls for bank loans call center. Administered negotiation with customers related to borrower accounts and performed data entry.Pastry Chef and CatererSelf Employed - Greenville, NCJune 2012 to March 2017Successfully planned, coordinated, and directed food service operations related to pastries and desserts. Managed the service standards as they related to catering special local events, and community programs.1 of 2Quality Inspection TechnicianASMO Greenville of North Carolina, Inc - Greenville, NC May 2016 to July 2016Provided industry standard quality control physical inspections for automotive parts. Oversaw service standards as they related to automotive parts for shipment to the Ford Motor Company and reported those parts that did not meet quality standards. PhlebotomistIntravenous IV Injection - Greenville, NCJune 2007 to September 2010Successfully provided excellent customer service by performing venipuncture for plasma donations in a fast paced medical practice. Comforted patients and maintained equipment in clean working order by organizing, labeling, and providing safe transport of all laboratory specimens. Assistant ManagerFamily Dollar - Greenville, NCOctober 2006 to June 2007Assisted Managers in the day-to-day running of the store in line with corporate sales procedures. Excelled in role requiring the ability to handle a variety of customer service issues and expedite resolution by providing excellent customer service when receiving payment from customers and issuing receipts, refunds, credits, or exchange. Baker/Customer Sales RepresentativeSam's Club - Hilliard, OHFebruary 2002 to September 2005Prepared cold and hot items, fresh baked cakes, breads, and other pastries with various decorations for individual customers, shops and events. Provided excellent customer services, answered phones, scheduled orders and coordinated billing and reconciled accounts. Managed kitchen supplies and maintained equipment to assist with product quality. EducationHigh School DiplomaMurray Wright High School - Columbus, OHMarch 1986 to PresentAssociate in Medical Office AssistantTechnical Career Institute - Roseville, MI1989Skills ACCOUNT RECONCILIATION (Less than 1 year) DIRECT MAIL (Less than 1 year) Custodial Experiencemy own copay call heacanliy Customer Service ICD-10 Front Desk Cleaning Experience Accounts Receivable General Ledger Accounting Kitchen Management Experience Financial Report Writing Accounting Medical Coding Bank Reconciliation Accounts Payable Commercial cleaning Hindi Medical Billing Public Relations Financial Analysis Cleaning Food processing HACCP Cashiering Sanitation Food service CookingCertifications and LicensesServSafeFood Handler CertificationAdditional InformationOTHER SKILLS AND EXPERIENCEBOARD MEMBER: City of Greenville Public Housing, June 2016 - Present MARKETING: Call Center Services, Quality Control, Direct Mail Campaigns, New Account Solicitation, Existing Account Reconciliation, Event Planning and Management, Public Relations. |
