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Sales and Customer ServiceCharleston, SC Street Address
EMAIL AVAILABLEPHONE NUMBER AVAILABLELooking forward to help clients happy.Looking for a career change. Im very motivated and have very positive energy.Authorized to work in the US for any employerWork ExperienceCar SalesAudi of Charleston - Charleston, SCSeptember 2022 to PresentSale Luxury cars. Call previous clients for a newer car. Answer income calls and answer questions about Audi.Love working with people and having a 100% customer survey. SalesHUDSON NISSAN - Charleston, SCSeptember 2021 to September 2022Car sales. Take care of incoming sales calls, video cars from internet leads. Build a great customer report on new and used cars. Been in the top 3 sales person after my first month employee. Love working with people.Bobbi Brown - Business ManagerBelk - Charleston, SCNovember 2019 to October 2021Makeup Artist for Bobbi Brown.ResponsibilitiesManaged the Bobbi Brown counter, Train on Bobbi Brown products. Plan beauty events. Set beauty goals daily.Customer service in retail sales.InstructorKenneth Shuler School of Cosmetology - Goose Creek, SC March 2021 to September 2021Cosmetologist Instructor for the Esthetician students. Makeup ArtistBluemercury - Charleston, SCJuly 2019 to November 2019Responsibilities-Key Holder- open and close the store.Retail Sales.Makeup Artists for Luxury skincare makeup and hair products. Do follow up calls to clients.Plan and book for in store events.Make daily sales plan daily weekly and the month.Beauty Specialist/ManagerSoft Surrounding - Charleston, SCApril 2017 to July 2019Responsibilities:Provide expert skin care and cosmetic advice to customers. Assist in skin care and product training for retail staff Execute and drive events results through booking appointments. Ensure the beauty department's visual presentation follows company guidelines Duties included, Make-up for Jane Iredale, Rod ail, Carilyn, Realer, Sweat Cosmetics, Lash Star, Artis, Deselected, Undergrowth Gel, Cargo, Lipstick Queen, Joan Rivers- Great Hair Day, Rosy Ring, Baby Foot. Skin care for Filler ina, Osmotic, Redial, Noneffective, Goldfaden MD, Peter Thomas Roth, Ay una, Travel on the New Store open team.Set store up for opening.Train the beauty manager, customer service and retail sales. Laurie Mercier Business ManagerBelk - Charleston, SCAugust 2016 to April 2017Responsibilities:Daily make-up applicationSet goals for daily business. Train employees on beauty products. Salon ManagerUlta Salon - Decatur, ALAugust 2015 to June 2016Responsible:Meeting salon service and pro-hair sales.Performing hair care services on guest.Management for all salon personnel including recruitment, training, product knowledge, And skills development.Monthly touch base with all styles.Products:Kenra Matrix, Paul Mitchell, Pureology, Sebastian, Redken Dermalogica is the skin care Ulta used in the spa area. Studio 412Cullman AlabamaJune 2014-August 2015ResponsibilitiesBuild a customer base.Call and follow up with customers.Sell retail products to customers.Haircuts and color on clients.Spa Team LeaderBishop Gadsden - Charleston, SCMarch 2009 to June 2014ResponsibilitiesDay to day operations for the salon appointments, retail sales. Order all salon products for Retail and salon use. Annual reviews for Salon staff. Plan events as needed. Won! Employee of the Month.Cosmetology InstructorAcademy of Cosmetology - Charleston, SCMay 2002 to May 2009ResponsibilitiesInstructed all nail students from day one to last day. Supervise on clientele floor.Practice state board examination.Had 100% passing rate for students I taught.Counter ManagerEste Lauder for Belk - Charleston, SC1997 to 2002ResponsibilitiesEveryday Goals for the Counter.Retail Sales.Customer serviceCommutation with store manager and department manager daily. Education2 in CosmetologistWallace State - Hanceville1985 to 1987High school diploma or GEDHanceville High SchoolAugust 1981 to May 1985Skills Performance management (10+ years) Management (10+ years) Retail sales (10+ years) Sales (10+ years) Makeup Application (10+ years) Hair Styling (10+ years) Store Management Experience (10+ years) Business Development (10+ years) Event Planning (10+ years) Microsoft Excel (10+ years) Microsoft Word (10+ years) Customer service (10+ years) Salesforce (10+ years) Retail Management (10+ years) Merchandising (10+ years) Recruiting (10+ years) Body Waxing Financial Report Writing Marketing Budgeting Nail Care (10+ years) Account Management Dermabrasion (10+ years) Upselling Payroll Eyelash Extensions CRM Software Social Media Management Office Management Personal Assistant Experience Events Management Negotiation Pricing ResearchCertifications and LicensesCosmetologist InstructorDecember 2001 to December 2021Esthetician LicenseCosmetology LicenseDriver's License |