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Click here or scroll down to respond to this candidateCandidate's Name
5 Cedar Knoll WayHamburg, NJCell: PHONE NUMBER AVAILABLEHome:PHONE NUMBER AVAILABLEEMAIL AVAILABLECurrent Business Owner, and IT specialist whose qualifications include a Masters degree in computer science: specializing in IT security along with a detailed knowledge of security tools, technologies and best practices. Eighteen years of experience in the creation and deployment of solutions protecting networks, systems and information assets for diverse companies and organizations.EXPERIENCE:Inside Heat Sports and Collectibles LLC Hamburg, NJ Sept 2020 - CurrentOwnerDevised and deployed business processes developed to create long term growth and successHandled financial responsibility including purchasing of personal collections and Keep the Lights on budget.Contracted with third-party vendors to establish a steady stream of inventory and goods,Monitored performance indicator metrics such as sales trends and program effectiveness in the POS system software along with internal online programs.Managed all social media and advertising efforts to increase community awareness of the business and develop a positive reputation.Worked together with agencies to plan and implement several successful in store celebrity signingsRealogy Corp Madison, NJ April 2014 March 2020Deployment AnalystConsult with stakeholders (multiple brand executive representatives, external vendors, training and help desk teams, technical resources, and project managers) to create and refine the deployment processes for new and existing initiatives.Consult with real estate brokers and administrators, and third-party vendors to perform software implementation tasks including data analysis, problem identification and communication/escalation as required ensu9ring accurate transmission of data.Capture key performance indicator metrics such as adoption rate and program effectiveness.Work together with and assist technical contacts/vendors with creation and implementation of XML files for the purpose of providing data feeds via FTP.Utilize a variety of tools to perform in depth data analysis of direct listing feeds: Java, MS SQL Server, XML validation, Flat file parsing, MS Access & Excel data tools, etc.Assisted in the transition to a REST Based API for data transmission from 3rd party vendors.Modified and improved the onboardings of new brokerages to the API interface and third party data feeds in an effort to maximize their web exposure.Realogy Corp Madison, NJ October 2010- April 2014.Senior Network Security analystManaged the second level support team for Major brand escalation issuesMaintained SOX compliance with all access controls in accordance with security standards, and Policies.Liaison with Software developers in Bug tracking, and Vulnerability assessments.Domain account administration and authorization.Configurations and troubleshooting of VPN software.Developed Training Documentation for new hires that would prepare them for usage all system assets, and provided sources of research that boosted first call closure.Realogy Corp Parsippany, NJ August 2006- Oct 2010.Network technical support analystHandled severity one issues as required including WAN/LAN troubleshooting.Provided timely, courteous telephone and email support to users on a variety of software applications (MS Office including Word, Excel, Outlook), Internet Explorer, etc.Troubleshoot connectivity issues including single workstation, printers, entire site/branch, or application using Remote Desktop Connection, VNC Viewer, Citrix XEN desktop, and Microsoft Net meeting.Supported multiple domains consisting of approximately 40,000+ end users in ctive directory and exchangeCommunicated detailed information in Heat ticket system to proper escalation points.Logical Access Domain account creation policy and procedures by gaining the required approvals from authorized users in accordance with SOX compliance for access.Assisted in administration of corporate email, and intranet sites.C3i-Inc Morristown, NJ Dec 2004-Aug 2006.Help desk analystSupported approximately 8000 Remote users on The Johnson & Johnson NetworkTroubleshoot VPN and PKI connectivity issues, as well as Hardware, Off the shelf software, and all other technical aspects.Documented detailed call logging utilizing Siebel software.Assisted in training of the Global Operations Center TechnicianBuilds, and repairs of desktops, and laptopsSoftware installations and upgradesPerformed Data backups, and offsite storageEDUCATION:Colorado Tech Online Colorado Springs, Co May, 2012Master of Science in ManagementConcentration Information Systems SecurityColorado Tech Online Colorado Springs, Co Sept, 2010Bachelors of Science in Information TechnologyConcentration Network securityColorado Tech Online Colorado Springs, Co June, 2009Associates of Science in Information TechnologyAllentown Business School Center Valley, PA December, 2004Associate in Specialized Technology Degree inPersonal Computers and Network TechnologyAllentown Business School Allentown, PA June 2003Diploma in Local Area Networking TechnologyCertification equivalents achieved during education:Comp TIA Network++ FundamentalsClient Java ProgrammingUnix Network AdministrationServer Java ProgrammingComputer Network TelecommunicationsInformation Systems SecuritySKILLSNetwork & System SecurityRisk ManagementAuthentication & Access ControlSystem MonitoringSQL databaseDisaster Recovery and Business Continuity.Other skills1. Conducted Risk assessments throughout the SDLC, and created Risk Matrices in accordance.2. Created Disaster Recovery/Business Continuity documentation.3. Utilized Access Control with tools such as Active Directory, RAS, SecureID and PKI.4. Developed Project charter, Project Plans, and Job description documents.5. Performed Computer Builds, and upgrades.Knowledge in the following Standards, and documentationDITSCAP/DIACAP, the Orange Book, NIST, STIGS/DISA, PCI |
