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Calumet City, IL Street Address PHONE NUMBER AVAILABLE EMAIL AVAILABLESummary of QualificationsExceptional listening, verbal communication, and interpersonal skills to gain the trust and confidence of colleagues.Stellar analytical, organizational and diligence skills, including prioritizing tasks.Proficient with Microsoft Word and Excel. Areas of expertise include:Customer Service Operations Logistics Teamwork/Collaboration Product Education & TrainingProfessional Experience.Unilever Chicago, IL Apr. 2020-Mar. 2022 Warehouse AssociateTrained new team members to ensure products were distributed in a timely manner.Verified customer orders to ensure they were accounted for and not damaged.Uses electronic floor machines, battery or electric automatic scrubbers, vacuums, carpet cleaning machines.United States Postal Service Carol Stream, IL Apr. 2018-Mar. 2020Mail Processing ClerkLoaded postal mail into an automated machine and operated equipment to ensure it sorted mail.Distributed mail to proper plant location, prepared mailing labels, and tracked shipments to ensured accuracy.Conduct trial runs on production machinery to ensure optimal functionality and safetyDSC Logistics Des Plaines, IL June 2016-Apr. 2018Production Machine OperatorSelected and inspected products for defects or damages before shipment.Operated equipment such as a carton maker and sealer, as well as drop packer.Loaded and unloaded building material into storage facilities and semi-trailer trucks.Verizon Bolingbrook, IL Apr. 2016-Dec. 2014Customer Care AssistantAnswered up to 100 incoming telephone calls per day.Resolved issues customers regarding Apple products such as setting up new device or related to technical support.EducationGeneral Education Diploma, Malcolm X College, 2014 |