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EMAIL AVAILABLE PHONE NUMBER AVAILABLE Eugene United StatesPOS SystemsCustomer ServiceCash HandlingInventory StockingSafeway Tacoma, Couer D Alene, LakeOswego, Eugene, WA, ID, ORSupervisor, Cashier10/2008 - 02/2021Resolved customer complaints and adjusted policies to meet changing needs.Complied with company policies, objectives and communication goals. Interviewed applicants, recommended individuals for hiring and evaluated sta performance.Responded to customer questions regarding products, prices and availability.Reviewed completed work to verify consistency, quality and conformance. Hired team members and trained in collaborative team environment. Maintained safe work and collaboration spaces for night employees. Worked closely with front-end sta to assist customers. Veried customer age requirement for alcohol or tobacco purchases. Scanned merchandise using point-of-sale system for accurate purchase totals.Monitored employee productivity to provide constructive feedback and coaching.Staybridge Suites Hotel Portland, ORNight Auditor06/2006 - 07/2008Handled night audit paperwork, verication of daily room occupancy and hotel revenue reviews.Assisted hotel guests with check in and out procedures courteously. Managed late check-ins and provided information on hotel amenities, including dining establishments, spa hours and room service. Ran end-of-day computer functions and closed out reports, submitting details to [Job title] for review.Coordinated with guest services and concierge team to meet guest needs. Directed and trained new sta on procedures, service standards and productivity strategies and provided assistance and mentoring. Assisted guests in locating amenities such as casino, gift shop, restaurants, tness center, pool and spa.Performed balance procedures for hotel accounts and resolved discrepancies.Attended mandatory meetings for hotel sta and brought issues to attention of upper management.Fred Meyer Oregon City, ORCashier, PIC10/1990 - 09/2004Collected payments and provided accurate change.Helped customers nd specic products, answered questions and oered product advice.SkillsExperienceWorked closely with front-end sta to assist customers. Processed sales transactions to prevent long customer wait times. Accepted cash and credit card payments, issued receipts and provided change.Trained new team members in cash register operation, stock procedures and customer services.Learned roles of other departments to provide coverage and keep store operational.Veried customer age requirement for alcohol or tobacco purchases. Answered customer questions and provided store information. Gladstone High School Gladstone, ORHigh School Diploma08/1987Education and Training |
