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Chicago, IL Street Address  PHONE NUMBER AVAILABLE EMAIL AVAILABLEPROFESSIONALSUMMARYPersonable Office Administrator with twelve years of experience prioritizing multiple tasks requiring prompt solutions. Talented problem-solver managing workloads while greeting visitors, answering incoming phone calls and fulfilling staff members' requests. Professional and welcoming in creating upbeat work environment.ACCOMPLISHMENTS Supervised team of twenty five employees SKILLS Coaching and MentoringHonesty and IntegrityPayroll AdministrationCustomer Service ManagementAccounts Payable and ReceivableFriendly and RelatableGoal SettingAdaptable and ResilientWORK HISTORY OWNER OPERATOR TWO MIDAS FRANCHISESSelf-employeed Valparaiso, INManaged day-to-day business operations, including accounting, finance, HR, marketing and public relations.Managed key accounts, including developing sales presentations and promotion initiatives to drive product sales and increase brand awareness. OFFICE ADMINISTRATOR 03/2020 to 04/2021ABC Transportation Des Plaines, ILDelivered clerical support by handling a range of routine and special requirements.At CDW averaged 60 calls a dayAssisted upper management by coordinating travel plans, coordinating special events, and taking meeting minutes.SMALL BUSINESS OWNER 04/2013 to 01/2018Self Employed Taxi Cab Owner Operator Chicago, IL Set, enforced and optimized internal policies to maintain efficiency and responsiveness to demands.Oversaw operational aspects of business, including long-term planning, staff hiring and training and procedure development and implementation. Coached and mentored employees through effective recruitment, hiring and goal setting methods.EDUCATION No Degree Information TechnologyPurdue University - North Central, Westville, INContinuing education in Computer TechnologyBachelor of Science Business Administration 06/1975 Ball State University, Muncie, INADDITIONALINFORMATIONHonorable Discharge from United States Marine Corps