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PHONE NUMBER AVAILABLE EMAIL AVAILABLE Miami, Florida Street Address
PROFESSIONAL SUMMARYDetail-oriented professional with excellent communication, interpersonal and creative thinking skills. Aiming to leverage my abilities to successfully fill the vacancy at your company. Frequently praised as hardworking by my peers, I can be relied upon to help your company achieve its goals. EXPERIENCECASHIER, Miami, BeachZara, May 2022-August 2022 Greeted and informed customers of products, fostering positive store experiences. Partnered with security and loss prevention, minimizing shrink. Leveraged POS system to perform purchase transactions for team members and customers. CUSTOMER SERVICE REPRESENTATIVE, Miami, Floridaoptimal healthcare, October 2021-March 2022 Addressed customers courteously using suitable methods and problem-solving skills. Maintained logs and documentation to detail key information regarding incoming and outgoing calls. Maintained knowledge of company products to provide helpful suggestions and recommendations to customers. CASHIER, Miami, FloridaHome depot, August 2020-September 2021 Greeted and informed customers of products, fostering positive store experiences. Provided efficient and courteous service to customers. Attended training to refresh on current procedures and learn process improvements. PERSONAL SHOPPER, Miami, FloridaAmazon, May 2019-July 2020 Followed up with customers after sales to gain feedback. Used knowledge of company products and services to recommend solutions to customers. Represented brand during special events, customer interactions and sales. BRAND REPRESENTATIVE, Miami, FloridaHollister, May 2018-May 2019 Sold products being promoted and kept records of sales. Suggested specific product purchases to meet customer needs. Researched competitor products and features to understand market positioning. Ensured that will run smoothly. Answered product questions and mitigated concerns to close sales. Kept areas neat while working and return items to correct locations following demonstrations. EDUCATIONHIGH SCHOOL DIPLOMA, Miami, FLORIDANorth Miami Senior Highschool, June 2019SKILLSHardworking Patient Dedicated Bilingual Creole