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Candidate's Name
Street Address  Boardwalk CircleLondon, KY Street Address
PHONE NUMBER AVAILABLEEMAIL AVAILABLEPROFESSIONAL SUMMARYSuccessful professional with 9 years of leadership experience and 16 years of sales and customer service experience driven by customer focus, commitment to communication, forward thinking, thoughtful planning, and performance/ production/quality accountability.SKILLS Leader in both individual and team results Built teams made of high performing individuals Created insightful vision Accountable work ethic Motivated for success Committed to the purpose QA inspecting and testing products before being released to ship  Team Captain of the Matrix MotivatorsEXPERIENCEData Entry Specialist, Oxford Government Consulting, Jun 2019 - CurrentMt Vernon, Ky Transferred data from hard copy formats into computer files and database systems. Entered data by inputting alphabetic and numeric information using established procedures.Data Entry Clerk, Goodfit, Feb 2019 - Jun 2019, London, KyTyped information and data provided by customers, verifying data integrity and completeness for recordkeeping accuracy.Provided consistent, reliable information to customers and team members.Customer Service Representative, Maximas, Nov 2018 - Feb 2019, London, KyManaged inbound and outbound calls to respond to inquiries and resolve concerns. Recommended products and services to members and educated customers about relevant offerings.Opened and closed accounts and processed applications.Utilized organization's computer system to look up and record information concerning member accounts.Customer Service Specialist, Conduet, Jan 2018 - Nov 2018, London, KyProvided solutions, recommendations, and replacements, using an empathetic approach and demeanor.Managed inbound and outbound calls to respond to inquiries and resolve concerns.Resolved customer inquiries, complaints, and issues while proactively using [Type] techniques to provide solutions.EDUCATIONHigh School Diploma, Science Niceville Sr HighAfter School ActivitiesNiceville Fl Drill team leader, ROTC Saber Team leader, ROTC Color Guard, Leader ROTC Volunteer, March of Dimes.Graduated Jun 1983