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ManagementJackson, MS Street Address
EMAIL AVAILABLEPHONE NUMBER AVAILABLEAuthorized to work in the US for any employerWork ExperienceStore ManagerDollar General - Pearl, MSMay 2022 to PresentI am responsible for the operation of my store and making sure that it is ran based on the policy of Dollar General.Assistant Store ManagerDollar General - Jackson, MSJanuary 2022 to PresentKey HolderDollar General - Jackson, MSOctober 2021 to PresentOwner/OperatorWeRlicious Llc - Jackson, MSMarch 2020 to PresentI make wholesale lip Glosses as well as wholesale empty tools that are needed for those whom make their own glossesMy business started in February of 2020 but I have own my business name since March of 2020. Assistant Store ManagerFamily Dollar - Jackson, MSMay 2021 to October 2021My job is to make sure that the store is ran properly with or without the present of the store manager. Customer Service RepresentativeMetro by T Mobile Authorized Retailer - Jackson, MS December 2020 to June 2021My job consist of making sales promotions marketing as well as giving excellent customer service. Selling cellphones, counting inventory, making sales for commission pay, interacting with customers to assist with finding a phone and/ or fixing their phones if possible, opening and closing the store, keep the store clean and adhering to the procedures for covid-19 Package HandlerFedEx Ground - Pearl, MSDecember 2019 to February 2020Scanning, pre loading, sorting, using roll belt, computer knowledge Certified Nursing Assistant (CNA)Pine Forest nursing and rehabilitation center - Jackson, MS February 2019 to October 2019Certified Nursing AssistantPleasant Hills Community Living Center - Jackson, MS June 2018 to January 2019CNA - Certified Nursing AssistantWillow Creek Nursing and Rehab - Jackson, MSNovember 2017 to May 2018Assist my resident with their daily living arrangements Certfied Nursing AssistantBrandon Court Nursing Home - Brandon, MSOctober 2016 to November 2017Providing my residents with the care that is needed Cake DecoratorWalmart - Pearl, MSAugust 2016 to February 2017Decorating cakes for customers and stocking..preparing the doughnuts Customer Service AssociateWalmart - Pearl, MSAugust 2015 to November 2016Handling critical issues as well as cash handlingCertified Nurse AssistantWillow Creek Nursing and Rehabilitation - Byram, MS June 2016 to October 2016Providing the care that is assigned in my residents care plan. Courier/DriverHackbarth Delivery - Richland, MSFebruary 2009 to July 2016Delivering medication to various locations. Loading and unloading, recording data CNA - Certified Nursing AssistantBrandon Court Nursing Home - Brandon, MSNovember 2015 to January 2016Certified Nursing AssistantThe Nichols Center - Madison, MSApril 2014 to December 2014ResponsibilitiesMake sure that my resident's are treated with respect as well as taking vital signs; assisting them with their needs and providing them with their wants; recording their in and out-takes; giving/assiting with bathe's; ensuring privacy; recording their daily living Certified Nursing AssistantMSH - Jackson, MSFebruary 2013 to July 2013Assisting my residents with their everyday living as well as documenting their in and out-takes as well as doing vital signs. Respecting there privacy and being a excellent caregiver. Cashier / Customer ServiceWal-Mart - Pearl, MSJuly 2006 to January 2010customer service; stocking; housekeepingCashierCaptain Ds - Byram, MSApril 2004 to July 2006Cook; housekeeping; customer serviceEducationAssociate in Associate Degree/Sociology/Social worker Hinds Community College - Raymond, MSAugust 2013 to May 2014Associate in SociologyHolmes Community College - Ridgeland, MS2014GEDJackson, MSSkills Customer Service Representative (4 years) Customer Support CSR (2 years) RF Scanner (9 years) Materials Handling (6 years) Courier Materials Handling Experience (9 years) Manufacturing Experience (1 year) Microsoft Office Time Management Warehouse Experience (8 years) Pallet Jack (7 years) 5S Lean Manufacturing Merchandising (2 years) Packaging (3 years) Shipping & Receiving (6 years) Freight Experience (6 years) Order Picking (7 years) Home Care Lean Care plans (7 years) ERP Systems Planograms (1 year) Cosmetic (6 years) Administration and Business Operation (1 year) OSHA (7 years) Supply Chain Cake Decorating Customer service Leadership Store management Typing Supervising experience Retail management Inventory control Budgeting Sales management Recruiting Warehouse distribution Interviewing Cash handling Social media management Retail sales Management Hand tools (3 years) Pallet jack (9 years) Employment & labor law Schematics Microsoft Access Mentoring Telecommunication Enterprise sales B2B sales Human resources Negotiation Profit & Loss Guest services JavaScript Fraud Teaching Talent acquisition Business Development Warehouse supervisor experience Pricing Purchasing ForecastingLinkshttp://www.werliciousllc.shopAwardsSales % to PlanJuly 2022106% in my district as a Store Manager at Dollar General. I was awarded a certificate. Top Overall PerformanceJuly 2022#1 in my district as a Store Manager at Dollar General. I was awarded with a certificate. Certifications and LicensesCertified Nursing Assistant (CNA)June 2013 to July 2021AssessmentsCall Center Customer Service ProficientOctober 2019Applying customer service skills in a call center setting. Full results: ProficientRoom Attendant ProficientNovember 2019Tendency to be dependable and come to workFull results: ProficientCustomer Focus & Orientation ProficientNovember 2019Responding to customer situations with sensitivity Full results: ProficientCustomer Focus & Orientation Highly ProficientOctober 2019Responding to customer situations with sensitivity. Full results: Highly ProficientMaterial Handler Highly ProficientOctober 2019Assesses the tendencies that are important for success in warehouse roles. Full results: Highly ProficientSales: Influence & Negotiation ProficientNovember 2019Persuading reluctant customers to buy products or services, and influencing and negotiating with customers to meet sales goals.Full results: ProficientBasic Computer Skills: PC ProficientNovember 2019Measures a candidate's ability to perform basic computer operations, navigate a Windows OS, and troubleshoot common computer problems.Full results: ProficientConscientiousness ExpertOctober 2019Tendency to be well-organized, rule-abiding, and hard-working. Full results: ExpertWorkplace Safety FamiliarAugust 2019Following best practices to avoid accidents and injuries. Full results: FamiliarCustomer Focus & Orientation Highly ProficientJuly 2019Responding to customer situations with sensitivity. Full results: Highly ProficientNursing Aide Skills Highly ProficientMay 2019Measures a candidates ability to provide nursing aid to patients using knowledge of relevant equipment and procedures.Full results: Highly ProficientReliability ExpertMay 2019Measures a candidate's tendency to be dependable and come to work. Full results: ExpertCustomer Service Skills FamiliarMay 2019Measures a candidate's skill in evaluating approaches to customer service & satisfaction. Full results: FamiliarCustomer Focus & Orientation CompletedMay 2019Measures a candidate's ability to respond to customer situations with sensitivity. Full results: CompletedManagement & Leadership Skills: Impact & Influence Proficient July 2020Choosing the most effective strategy to inspire and influence others to meet business objectives. Full results: ProficientCustomer Service ProficientMarch 2020Identifying and resolving common customer issuesFull results: ProficientCustomer Focus & Orientation ProficientNovember 2019Responding to customer situations with sensitivity Full results: ProficientWarehouse Associate Highly ProficientMarch 2020Assesses the tendencies that are important for success in warehouse roles Full results: Highly ProficientAttention to Detail ProficientMarch 2020Identifying differences in materials, following instructions, and detecting details among distracting information.Full results: ProficientCall Center Customer Service ProficientOctober 2019Applying customer service skills in a call center setting. Full results: ProficientNursing Aide Skills ExpertJuly 2020Providing nursing aid to patients using knowledge of relevant equipment and procedures. Full results: ExpertWorkplace Safety Highly ProficientJuly 2020Using safe practices at workFull results: Highly ProficientSales Skills ProficientNovember 2019Persuading reluctant customers to buy products or services, and influencing and negotiating with customers to meet sales goals.Full results: ProficientHome Health Aide Skills Highly ProficientNovember 2020Providing care to patients in a home settingFull results: Highly ProficientIndeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field. |