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Click here or scroll down to respond to this candidateCandidate's Name
Mobile: PHONE NUMBER AVAILABLE, Simpsonville SC Street Address
Email: EMAIL AVAILABLEAdaptable professional with 25+ years of experience; a proven knowledge of conflict resolution and excellent customer communication. Extensive experience in customer relations; accounts payable and accounting, great interpersonal and communication skills, service desk support, customer service and billing experience.PROFESSIONAL SUMMARYHighly proficient in managing internal and external customer relations and excellent knowledge ofMicrosoft Office, Excel, AS400 and SAP, (64-bit Operating System), Fidelity, Fiserv Jack Henry and CACS, NCINO, Salesforce.com, Maestro, Fidelity, On-base; Service now; ColleagueNon -profit Finance Department Division of Human Services.Perform loan analysis, and obtain documents to ensure they conform with the underwriting standards and guidelinesAREAS OF EXPERTISELoan Processor - Small BusinessLeadership & ManagementDatabase ManagementProblem Solving and EfficientTeam workerThird Party VendorsVendor / Merchant payableCrisis Management and EmpathyDocument ManagementTraining and Development skillsEXPERIENCEGlobal Lending Services LLC, Greenville SC 2022 CurrentRebate Coordinator 2Analyze business needs using a variety of tools such as data analysis, process analysis, charts, diagrams, and process flows to completely describe a problem and recommend a fully integrated solution and Maintain the highest quality of serviceExcellent organizational skills with high attention to detailAbility to effectively set and manage multiple conflicting prioritiesEffectively manage highly sensitive and confidential informationBuild cross-functional partnerships across the businessIntrinsically motivated with demonstrated ability to take initiative, identify needs, make recommendations for improvement, see recommendations through implementationEvaluate company improvements for effectiveness and Participate in special projects as neededPerform additional assignments as required by the needs of the company or as directed by management.NNA- National Notary, Greenville SC 2021 CurrentCertified Notary of State of South CarolinaContract: Loan Signing AgentExplaining the signing process to the client, including what they should bring to the signing and what information they should bring with themPreparing all documents for signing, including reviewing the documents for errors and discrepanciesReviewing the documents to ensure that they have the appropriate notary seals and signaturesReviewing and explaining any legal terms or concepts that may be unfamiliar to the signerScheduling appointments with clients to meet at specific times and locationsExplaining the legal significance of their actions as a notary public and state laws regarding notary conductInterviewing clients to determine if they qualify to sign the document in questionExplaining what will happen during the signing process, including any steps that will be taken to ensure that the signer is who they claim to beWitnessing the signing process and noting any irregularities in order to report them to appropriate authoritiesTD Bank, Greenville SC 2012 2021Small Business Loan Administrator IIManaged main Service Desk Division SC In box Que, preform semi-audit on all incoming applications for completed loan package; containing bank required information and supporting documentation for approval; before moving to Lead outbound bin for processing; and route to underwriter for final CLA closing and booking decision of customer loanTrained employees on best practices and protocols, while managing teams to maintain optimal productivity.Pre-screen bank market Business Loan follow-up pending applications documentation within market footprints, verifying all documentation for accuracy; clarify documentation within bank compliance procedure and assign to Loan Processor Leads.Sunbelt Human Advancement, Greenville SC 2009 2012Accounts Payable / Billing SpecialistHandled administrative tasks for the Finance DivisionMaintained payable files for department, vendor batch report for paymentCreated and issued invoices to merchant vendors.Maintained proper storage of invoices, checks, and other documents by logging, scanning, and filingMonitored all payments and prepared monthly billing reportsTracked and managed allocation expenditures spending in Accounting SystemReceived and sort out going payments and Regularly update accounts receivable databaseManaged accounts payable procedures and Posted bills, receipts and invoices.Evaluated all invoices for filing and consent before identifying inconsistencies and errors.ECPI College of Technology, Greenville SC 2005 2009Administrative Support Specialist - Clinical DivisionManaged the departmental medical information database in excel software databaseEntered data into software filing system and student recordsSet-up Clinical Interim rotation for nursing studentsEnsured department updated information were shared with staff in a timely mannerOrganized, updated files and demonstrated sufficiency in a range of processes, procedures and systems to perform above quality performanceProvided clerical, secretarial, billing, and general office support for staffCompleted all technical audits of charts reports, ensured all documentation in compliances.EDUCATIONLimestone College Major: Business Administration Estimated Graduation date, 2023 |
