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Candidate's Name
Street Address  EMAIL AVAILABLEPHONE NUMBER AVAILABLESkills and CertificationsGreat problem solver  Active listening skillsPolite and friendly  Energetic and enthusiasticCalm under pressure  Courteous demeanorEMPLOYMENT HISTORYJ Construction New York, NY 07/2014-PresentLaborer/HelperAssist in painting, restoration, renovation of multiple prospects.Reliable in having all layouts setup and prepared beforehand.Responsible for breakdown after finishing assignmentsDelta Airlines JFK, NY 04/2007- 06/2014Ticket AgentGreet Passengers, verify tickets and direct passengers to assigned gates.Maintain a friendly, positive attitude when dealing with distressed passengers.Address passengers concerns about delayed and canceled flights and resolve the issue through a satisfactory outcome for all parties involved.Relay updates and information to passengers in a friendly and timely manner.Making courteous and professional announcements.working in time constrained situations to complete critical duties for on- time departures.Baruch College New York, NY 07/2006- 04/2007Clerical InternUpdated department records on excel spreadsheet, imputing availability of classes.Monitored the front desk, making sure all applications and pamphlets are available.Filed student records.Delivered and picked up mail to/from various departments.EducationQueensborough Community CollegeContemporary Guidance Services, Inc.Vocational training in Office Procedures Technology.Richmond Hill High SchoolHighschool Diploma