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T SJackson, Tennessee Street Address  PHONE NUMBER AVAILABLE EMAIL AVAILABLEEdit Professional Industrious and enthusiastic management professional offering 6+ years of shipping and receiving experience. Proven to consistently meet productivity, business and customer service objectives. Skillfully work with all employees to enhance performance and improve day-to-day processes. Diplomatic in resolving internal and customer issues to maximize satisfaction. Effective manager with strong background in directing, training and motivating staff to achieve full potential. Perceptive with keen talent for identifying employee weaknesses and tactfully addressing with constructive feedback. Talented Shift Leader with excellent quality assurance, issue resolution and interpersonal communication skills. Highly effective at troubleshooting and supervising talented teams. Effective leader and problem-solver which excels at streamlining operations to decrease costs and promote organizational efficiency. Offering hardworking mentality and history of success coordinating and monitoring operations across various departments. Highly committed to ensuring quality of services and products. Weight Reliable employee seeking any position. Offering excellent communication and good judgment. LeadershipCustomer serviceComputer proficiencySupervisionMultitasking abilitiesComputer skillsGood listening skillsDriver, 10/2018 to 06/2021West Transpotation  Jackson, TNCompleted routes efficiently and according to compliance rules. Operated wheel chair vans while following all safety protocols and procedures. Updated records with mileage, times and expenses.Cleaned and maintained vehicle and assessed vehicle for damage after each shift. Completed routine pre- and post-trip inspections to evaluate vehicles and assess maintenance needs. Achieved consistent safety targets by adjusting driving to different road and traffic conditions, balancing loads and avoiding dangerous driving actions.Manager, 02/2012 to 10/2018Lso  Jackson  United StatesP  SS
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Facilitated change management activities for department and staff of 18 individuals. Trained and guided team members to maintain high productivity and performance metrics. Maintained team efficiency by strategically delegating daily activities, monitoring output and rewarding positive contributions.Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows to meet any daily demand.Boosted team member productivity by enhancing performance monitoring and instituting motivational approaches.Set, enforced and optimized internal policies to maintain efficiency and responsiveness to demands. Applied performance data to evaluate and improve operations, target to current business conditions and forecast needs.Interviewed and hired strong candidates for team openings, using newspapers, job boards and social media to find applicants.Adjusted job assignments and schedules to keep pace with dynamic business needs, factoring in processes, employee knowledge and customer demands. Improved operational planning and business frameworks to enhance resource utilization and reduce waste.Raised performance in areas of sales, management and operations by identifying and targeting areas in need of improvement.Established and maintained positive work environment to enhance retention and productivity. Increased operational efficiency by developing improved filing systems for confidential client records and reports.Cross-trained existing employees in order to maximize team performance. Reduced workflow inconsistencies by recruiting and hiring capable staff members. Upheld strict security and safety procedures to protect business from financial losses due to theft or careless mismanagement.Coordinated site investigations, documented issues and escalated to executive teams as needed. 08/1997 to 09/2011EditDeleteMove, Wet Chop Tec, Owens Corning  Jackson  United States Devoted special emphasis to punctuality and worked to maintain outstanding attendance record, consistently arriving to work ready to start immediately. Received training and certification from radio control robots to represent brand, explain technical functions of mobile devices and guide product selection by customers. Managed quality assurance program including on site evaluations, internal audits and customer surveys. Prepared relevant SRM documents in conformance with Safety Management System (SMS) order. CLOSE Font Size12 ptC
High School Diploma: 06/1987Hardin County High School - Savannah, TNE