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PHONE NUMBER AVAILABLE EMAIL AVAILABLE 4816 Churchill Drive, Jacksonville, FL SummaryFriendly and analytical Se ior Call Center Representative with 3 years of experience handling technical and non-technical customer calls in large and small call center environments. KPls by using custom and pre-defined call scripts. ExperienceMci/Valor Intelligence Jacksonville, FLCustomer Service Associate 09/2021 - 03/2022Started working tech support for Pure Talk network service provider before asked to transfer to main branch to help set up new team working g customer service for new cSkillsCustomer service, Call center, Customer care, Microsoft office, Excel, Microsoft word, CSR EducationVirginia College Jacksonville flNetwork Technology 05/2016President's list for gpa received Associated degree