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[ Braselton, GA ] [PHONE NUMBER AVAILABLE [paulStreet Address @gmail.com]Results-oriented business leader with more than 15 years of experience in day-to-day business operations management. Highly skilled in streamlining operations and improving through continuous process improvement and cross-functional collaboration. Performance-oriented and enterprising manager with organized nature and analytical problem-solving approach.Professional ExperienceSAS Merchandising Company Atlanta, GAOperations Manager January 2021 - PresentOversee company organizational structure, roles, responsibilities, and staffing levelsCollaborate with leadership on recruitment strategies, development plans, performance management, and employee engagementSupport expansion initiatives while implementing process improvements to execute demand analysis and drive bottom-line growthIndependently and successfully hired, recruited, and trained an upstart division of company by including over 75 employees in less than 4 monthsTNG Retail Services Atlanta, GADistrict Manager August 2017 January 2021Assisted major companies such as Home Depot, Lowes, Kroger, Wal-Mart, Target, SE Grocers, CVS, and Walgreens as well as other major retailers with merchandising and distribution needsCollaborated with major publishers such as Time Life Inc, Hearst, Conde Nast, Meredith, National Geographic, BHG, and Omni MediaAnalyzed variety of reports including compliance tracking, auditing, expenses, budget reports, and process improvementManaged 2000+ accounts across GA, SC, and NC Territories, administering support for 200+ direct employees while hiring, training, supervising, and coaching District SupervisorsCVS Pharmacy Atlanta, GAManager of Training September 2006 - August 2017Strengthened operational efficiencies by forecasting expected personnel demands with recruitment and hiring of successful team membersCreated and implemented training strategies for new employees by partnering with Human Resources and District ManagersEnsured company rollouts performed well by elevating team morale to deliver high-quality customer serviceAchieved 4% average annual sales growth over 6 years in addition to gaining $15M of annual sales in 2011Additional ExperienceCVS Pharmacy Store Manager,Received Area 8 Presidents Paragon Award and was member of Region 25's $10 Million Club for 8 yearsEckerd Drugs Store Manager Accomplished 4% average sales growth over 3 consecutive yearsDrugs for Less Store Manager, A& P Store Manager, Food Giant Co-ManagerCore CompetenciesInterpersonal Communication, Supervisory Expertise, Multi-Unit Management, Compliance Tracking, Team Building, Recruitment & Hiring, Report Analysis, Sales & Staff Management, Vendor & Client Relations, Budgeting & Forecasting, Workflow Planning, Program Design, Solutions Development, Business Planning & Development, Employee Relations & Conflict Resolution, Performance Evaluations, Operations Management, Employee Training, Operations Oversight, Key Performance Indicators (KPIs), Staffing Requirements, Microsoft Office Suite, POS SystemsEducationAssociate of Arts in Business, Dekalb College |