| 20,000+ Fresh Resumes Monthly | |
|
|
| | Click here or scroll down to respond to this candidateLEADNIEMAXIME-GERARDEMAIL AVAILABLEmPHONE NUMBER AVAILABLEFort Lauderdale, FL33351Bold ProfileA highly skilled dedicated professional, who is a motivated team player with excellent communication skills and 18 years of customer service and medical assistanceexperience. Currently seeking permanent employment as a Customer Care Specialist with the ability of multitasking skills. A customer-oriented individual dedicated to expertly resolving customer issues and complaints. Specialized in insurance authorizations, referrals verifications, and Patient Care Management. Currently have certificates in National Certified Medical Assistant, Multi-Disciplinary Approach to Pelvic Muscle Rehabilitation & Advance Uroflow Diagnostics, CPR, EKG, and PALS. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.PROFESSIONAL SUMMARYOlidia's Hair Boutique LLC - Self Employed Online Seller Sunrise, United States 01/2018 - CurrentWORK HISTORYCreated clear, precise, and properly detailed product and service information on company website.Conducted retail arbitrage to build inventory for resale via online platforms.Developed and executed online strategies for leads, sales, and pricing to generate revenue.Uploaded digital media to online storefronts, auction sites, or other shopping Web sites for advertising purposes.Identified, engaged, and developed vendor programs to establish new product lines.Developed strategic online and offline partnerships to support fulfillment and direct sales programs.Delivered market feedback to company leadership to generate product development ideas.Corresponded with online customers to address questions or complaints about products, policies, or shipping methods.SKILLS Online Store Management Healthcare Operations Working with Vendors HIPAA Compliance Referral Tracking Collections Processing Patient Registration Patient Care Medical Terminology Medical Data Collection Customer Service Insurance Verification Bilingual Haitian CreoleConcorde Career InstituteHollywood, FL 02/2004Medical AssistingGraduated with HonorsEDUCATIONCompleted GED diploma 4.0 GPABiotek Labs - Allergy Clinical Laboratory Specialist North Miami Beach, FL 05/2013 - 12/2017Parallone Business Solution Temp - Medical Assistant/ Patient Care CoordinatorAgency Miami, FL 11/2011 - 05/2013Collaborated with supply vendors and distributors to purchase supplies in bulk with favorable discounts.Worked flexible hours at night, weekend, and holiday shiftsSet up, maintained, and verified sterility of labequipment and tools. Performed quality controls on all immunotherapy vials.Maintained strict aseptic fields when performing scratch tests for allergy testing, and creating immunotherapy serums based on doctor's results.Monitor patients' medical electronic charts. Verified patient's insurance and sent claims to patient's insurance company. Scheduled patient's appointment scheduling for Allergy testing.Maintained consistent 90% patient conversion rate from allergy testing to immunotherapy acceptance.Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.Carried out day-day-day duties accurately andefficiently.Demonstrated respect, friendliness, and willingness to help wherever needed.Performed duties in accordance with applicablestandards, policies, and regulatory guidelines to promote safe working environment.Maintained energy and enthusiasm in fast-pacedenvironment.Offered friendly and efficient service to customers, and counseled patients to be comfortable in administering self-injections for their allergies. Haitian Creole translator.Traveled to assigned doctor's office when help was needed.Documented vital signs and health history for patients in clinic and hospital environments. Collected and documented patient medical information Mughal and Associates Temp Agency - Medical Assistant Miami, FL 07/2010 - 11/2011such as blood pressure and weight.Assisted with routine checks and diagnostic testing by collecting and processing specimens.Taught patients about medications, procedures, and care plan instructions.Promoted office efficiency, coordinating charts,completing insurance forms, and helping patients with diverse needs.Sanitized, restocked, and organized exam rooms and medical equipment.Directed patients to exam rooms, fielded questions, and prepared for physician examinations.Enhanced patient outcomes by providing knowledgeable education on procedures, medications, and otherphysician instructions.Conducted routine facility inspections, identifying areas needing improvement and eliminating hazards posed to staff for continued compliance with associatedregulations.Reviewed and evaluated test results to suggest care and treatment options.Scheduled surgeries, managed pre-certifications, and verified insurance coverage.Sanitized, restocked, and organized exam rooms and medical equipment.Obtained client's medical history, medicationinformation, symptoms, and allergies.Directed patients to exam rooms, fielded questions, and prepared for physician examinations.Collected and documented patient medical information such as blood pressure and weight.Performed clerical duties, such as word processing, data entry, answering phones, and filing.Documented vital signs and health history for patients in clinic and hospital environments.Called and faxed pharmacies to submit prescriptions and refills.Assisted with routine checks and diagnostic testing by collecting and processing specimens. Kept medical supplies in sufficient stock by monitoring Florida Center, Urogynecology - Medical Assistant/ Pelvic Floor Rehabilitation CounselorHollywood, FL 10/2007 - 09/2009levels and submitting replenishment orders beforedepleted.Taught patients about medications, procedures, and care plan instructions.Collaborated with medical and administrative personnel to maintain patient-focused, engaging, andcompassionate environment. Obtained pre- and post-treatment vital signs and weight. Tested and recorded blood glucose levels.Gathered forms and copied insurance cards to collect patient information for billing and insurance filing.Prepared patients for X-rays, electrocardiograms, suture removal, and dressing changes. Obtained all prescribed laboratory testing.Supported duties for diagnostic and technical treatment procedures, such as setting up and operating special medical equipment and apparatus.Arranged surgeries with surgical centers, confirmed times with patients, and prepared admission and consent forms.Therapist for pelvic Muscle rehabilitation performed bladder ultrasounds on patients under doctor'ssupervision.Assisted providers with urodynamic studies, French, Foley, TVT catheters, and bladder biopsies.Directed patients to exam rooms, fielded questions, and prepared for physician examinations.Collected and documented patient medical information such as blood pressure and weight.Taught patients about medications, procedures, and care plan instructions.Completed clinical procedures and gathered patient data for interpretation by physicians.Promoted office efficiency, coordinating charts,completing insurance forms, and helping patients with diverse needs. Prepared initial patient charts for admission.Verified appropriate lab couriers picked up collected lab specimens.Metcare of Plantation - Medical Assistant/ Referral CoordinatorPlantation, FL 09/2005 - 10/2007 Obtained all prescribed laboratory testing.Counsel patients before termination procedures and assist providers with termination procedures.Maintaining Autoclave machine and sterilization of all medical tools.Maintained comprehensive client files according to program standards and physician requests.Relayed relevant patient care details to supervisory staff.Prepared materials for individuals and, anticipating unique patient needs accordingly.Displayed sensitivity to cultural and linguistic needs of clients and families served.Obtained client's medical history, medicationinformation, symptoms, and allergies.Directed patients to exam rooms, fielded questions, and prepared for physician examinations.Collected and documented patient medical information such as blood pressure and weight.Assisted with routine checks and diagnostic testing by collecting and processing specimens.Taught patients about medications, procedures, and care plan instructions. Prepared initial patient charts for admission.Gathered forms and copied insurance cards to collect patient information for billing and insurance filing. Tested and recorded blood glucose levels.Supported duties for diagnostic and technical treatment procedures, such as setting up and operating special medical equipment and apparatus.Arranged surgeries with surgical centers, confirmed times with patients and prepared admission and consent forms.Prepared patients for X-rays, electrocardiograms, suture removal, and dressing changes.Generate referrals for patients for specialists and hospitals. Worked with patients to schedule tests and procedures. Educated patients by explaining preparation instructions Sun life OB/GYN - Medical Assistantfor upcoming procedures and tests.Reviewed medical charts and served as liaison between patient, doctor and hospital.Encouraged patients to schedule recommended tests and procedures.Reviewed each step of patient care and made proactive adjustments to avert issues.Obtained client medical history, medication information, symptoms and allergies.Directed patients to exam rooms, fielded questions and prepared for physician examinations.Collected and documented patient medical information such as blood pressure and weight.Performed clerical duties, such as word processing, data entry, answering phones and filing.Documented vital signs and health history for patients in clinic.Called and faxed pharmacies to submit prescriptions and refills.Scheduled appointments, registered patients anddistributed sample pharmaceuticals as prescribed.Assisted with routine checks and diagnostic testing by collecting and processing specimens.Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders beforedepleted.Taught patients about medications, procedures and care plan instructions.Completed clinical procedures and gathered patient data for interpretation by physician. Obtained pre- and post-treatment vital signs and weight. Promoted office efficiency, coordinating charts,completing insurance forms and helping patients with diverse needs.Gathered forms and copied insurance cards to collect patient information for billing and insurance filing. Tested and recorded blood glucose levels.Prepared patients for X-rays, electrocardiograms, suture removal and dressing changes. Obtained all prescribed laboratory testing. Ordered and prepared reagents and supplies.Plantation, FL 11/2004 - 05/2005All Woman Medical Center OB/GYN - Medical Assistant/ CounselorFt. Lauderdale, FL 02/2004 - 10/2004Prepare patients for examination, taking medicalhistories, recording vital signsExplain treatment and procedures and assist providers during examinations.Performed clerical duties, such as word processing, data entry, answering phones, and filing.Scheduled appointments, and registered intake forms for patients with high-risk pregnancies.Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders beforedepleted.Assisted with diagnostic testing by collecting and processing specimens.Collected pertinent data and calculations to aidphysicians in interpreting results.Efficiently performed insurance verifications,pre-certifications, and pre-authorization functions.Oriented and trained new staff on proper procedures and policies.Maintained detailed records of test results by entering data and patient information into computers.Explained procedures to high-risk pregnancy patients to reduce anxieties and increase patient cooperation.Collaborated with medical and administrative personnel to maintain patient-focused, engaging, andcompassionate environmentTaught patients about medications, procedures, and care plan instructions.Counsel patients before termination procedures and assist providers with termination procedures.Maintaining Autoclave machine and sterilization of all medical tools.Maintained comprehensive client files according to program standards and physician requests.Relayed relevant patient care details to supervisory staff. Prepared materials for individuals and, anticipating unique patient needs accordingly.Displayed sensitivity to cultural and linguistic needs of clients and families served.Obtained client's medical history, medicationinformation, symptoms, and allergies.Directed patients to exam rooms, fielded questions, and prepared for physician examinations.Collected and documented patient medical information such as blood pressure and weight.Assisted with routine checks and diagnostic testing by collecting and processing specimens.Taught patients about medications, procedures, and care plan instructions. Prepared initial patient charts for admission.Gathered forms and copied insurance cards to collect patient information for billing and insurance filing. Tested and recorded blood glucose levels. |