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Street Address w Allen stBuckeye AZ. Street Address
EMAIL AVAILABLEPHONE NUMBER AVAILABLEWork ExperienceReservation AgentLogisticareJanuary 2017 to March 2022Took incoming calls for members to and from medical appointments. I will set reservation for members to be picked from home and dropped off to reach out to dispatch to check on Etas. Ect. specialistCustomer Support SupervisorWells Fargo HRAugust 2016 to December 2016I answered incoming calls for Wells Fargo new hires and other team members for medical benefits and annual benefits enrollment for the upcoming year.Customer Support SupervisorWal-MartDecember 2014 to August 2016My role was to ensure all the cashiers had registers to go on so that they are able to ring up customers. Alsoif cashiers needed extra cash or if a customer needed help. I was on register bagging groceries when needed. Offered Wal-Mart credit cards.Customer Service RepStream GlobalJanuary 2011 to November 2014Answered incoming call for customers that needed their cell phone replaced, activated, took payments. If Iwas unable to resolve issue had to send replacement device. Customer Service RepresentativeTechsMay 2009 to September 2010Customer Service RepresentativeCustomer Service RepresentativeMoney Management International CSR - Phoenix, AZJanuary 2007 to March 2009Took incoming calls for customers that need help consolidating their debt also assisted with bankruptcy'scounseling. Used windows programs.Moore Family Child Care Child Care Provider Feb 2003 - Dec. 2006 Took care of children inside my home when parents were working. Also did daily activities like teaching ABC's arts & craft Etc. I was also doing bookkeeping to better run my place of business. Used Microsoft word programs. EducationHigh school or equivalentSkillsCustomer Service, Customer Care, Call Center, CSR, Customer Support AssessmentsCustomer Service Skills FamiliarJanuary 2019Measures a candidate's skill in evaluating approaches to customer service & satisfaction. Full results: https://share.indeedassessments.com/share_assignment/ckoevyg39tu-qrdo Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field. |