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Title Scrum Master Agile Coach
Target Location US-TX-Fort Worth
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Fort Worth, TX PHONE NUMBER AVAILABLE EMAIL AVAILABLE # LinkedInAn Agile enthusiast with 8 years of Product and Project Management experience and 6 years of Scrum Master experience in driving the adaptation of agile values, principles and practices. Ability to establish strong relationships and drive progress and alignment for incremental delivery of value. Influential leader who serves self-organizing and cross-functional teams with excellent communication and facilitation skills. Assertive and organized with proven track record of working in dynamic environments while successfully driving complex, time-critical projects and leading teams across multiple locations. A champion for the team and adaptable to the unique needs of an organization.SkillsFacilitate meetingsEnforcing Scrum FrameworkCoaching Agile PracticesConflict ResolutionTeam EmpowermentScrum MetricsRisk ManagementAgile Project ManagementToolsGoogle Suite, Microsoft Office Suite, Jira, Confluence, Kanban, Azure DevOps, Miro, Oracle, SharePoint, Slack, Microsoft Teams, Zoom, WebExExperienceSr. Scrum Master RTE 07/2020-OngoingJJ Tech IncCurrently serve two high performing delivery teams with both on-shore and off-shore members consisting each of four software developers, a Product Owner and a QA.Organizing and facilitating sprint planning, daily stand-ups, sprint reviews, retrospectives, product backlog refinement and ensuring there's full team engagement and swift decision making.Establishing a cross functional collaborative, supportive environment that has led to an increase in high quality value delivered to our customers from 60% to 80%.Assisting with multi-site Scale Agile Framework (SAFe) quick start and Release train launches.Assisting Product Owners; helping them understand their role and help maintain a healthy and prioritized backlog.Providing all support to the team using a servant leadership style whenever possible, leading by example.Identifying and enabling teams remove impediments or roadblocks to teams' working progress.Promoting and empowering self-organizing teams by shielding the team as necessary to establish a trusting and safe environment for raising problems, defining solutions, and committing to milestone deliveries.Guiding scrum teams in establishing normalized estimating.Monitoring the pulse and morale of the teams, influencing the team spirit and creating excitement around the deliverable.Utilizing JIRA to track and effectively communicating team velocity, burn down charts and sprint/release progress to the team as well as providing direction and coaching to the team to encourage adoption of good agile practicesScrum Master Agile Coach 10/2017-05/2020Parker HannifinServed as an Agile Coach; trained, guided mentored and led the company from the traditional phase (Waterfall Model) of project management to the Agile way of Project Management.Worked collaboratively with other agile coaches to continuously assess the agile maturity of the company using the agile maturity model and helped the company get to the RUN phase of agile maturity.Coached, trained and mentored Scrum Masters on the agile values, principles, practices and processes, filling any gaps in knowledge of agile frameworks.Created and encouraged communication among the team members to ensure frequent, accurate and timely communication to all stakeholders and solidify commitment to the project.Facilitated the Scaled Agile Framework (SAFe) on a release train of over twenty teams: including both remote and face-to-face PI Planning.Established program level cadence and drove program level ceremonies ensuring the appropriate level of program governance to achieve commitments (e.g., PI Planning, PI Demo, Scrum of Scrums, release train retrospectives etc.)Utilized Azure Devops KPIs to assess and improve key performance of teams which led to increased productivity and value delivery to customers.Facilitated scrum framework, Sprint planning, Backlog grooming, Daily scrum, sprint Review and sprint Retrospective. Nonetheless, I also introduced Refinement meetings to better manage time.Supported and coached the product owner, especially on grooming and maintaining the backlog, resulting in better sprint planning meetings, effective user story sizing and a 38% increase in commitment/reliability statistic.Identified and encouraged removal of impediments by the team and escalated, when necessary, which resulted in an improved developer efficiency by 18%.Project Management Assistant 08/2016 - 09/2017Houston Methodist HospitalSupported a team of 4 Lead Respiratory therapists each to deliver high quality respiratory care equipment and services to patients and care givers.Supported a team of developers to develop software to link patient data from ventilators to the EPIC software as well as conversational AI software like patient chat boxes for patients to document their experiences at the hospital.Assisted in the definition of project scope and objectives, involving all relevant stakeholders, and ensuring technical feasibility; facilitating 100% persona inclusion in the project journey and guiding project execution to remain customer centric. A trend that increased customer satisfaction and retention by an average 15% quarterly.Developed a more data-driven project management culture by building KPI dashboards for executives around feature development and product life cycles for onshore and offshore teams while performing quality control on the project throughout development to maintain the standards expected.Used the CA Rally project management tool to track each phase development iterations and releases as well as to map defects in User stories.Supported product owners in managing expectations for product deliverables and facilitated external stakeholder communications resulting in a 21% increase in patient and customer engagement as the organization embarked on an agile transformation.Target, Houston, TX 05/2014- 05/2016Intern Project ManagerUnder the supervision of the Lead Project Manager, I supported teams towards identification and removal of impediments.Cut cost by 25% by implementing waterfall strategies in delivering up to date services and equipment to meet specific customer needs.Used the MS excel sheets to update on projects and tasks.Recorded time allocated to projects and updated master tracking documents.Organized, distributed and tracked project documents during every phase of development.Recorded time allocated to projects and updated master tracking documents.CertificationsSAFe Scrum Master Certification (SSM)Scrum Master Certification (CSM)Google Project Management Certification (pending)EducationPost UniversityOngoing MS degree in Agile Project Management.Texas Southern UniversityBachelor of Science- Respiratory TherapyUniversity of BueaBachelor of Science- IT Project ManagementHonors & AwardsTexas Southern University Tiger Spirit Award for community service.Professional Development & InterestsGroups: Women in Agile in the USA, Being Agile Community of Practice, Masters of Scrum AgilistsVolunteeringThe Immigrant Mom  Helping indigent immigrant mothers in the United States with supplies and resources.

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