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PHONE NUMBER AVAILABLE EMAIL AVAILABLEPROFESSIONAL PROFILE.Customer service oriented professional backed by 5+ years cross functional healthcare industry experience. Follows policies, procedures and guidelines to ensure consistent quality. Maintains and assures patient privacy and confidentiality.Follow policies, procedures and guidelines to ensure consistent qualityRemain flexible and prepared to adapt to various situationsFunction independently with minimal direction and guidanceMicrosoft Office Applications / MS Excel MS Word MS PowerPoint Typing Speed: 35 WPMKEY QUALIFICATIONSPayment Posting Scheduling HIPAA Compliance Medical Billing CMS 1450 (UB-04) CMS 1500Insurance Verification Insurance Claim Processing EOBs Co-Payments DeductiblesMedical Terminology Medicare Medicaid TricareManaged Care (HMO PPO POS) Government Payers Third Party Payers Workers CompensationMedical Coding ICD-9 ICD-10 HCPCS CPT Fee Schedules Electronic Health Records (EHR)WORK EXPERIENCEExcel Physical Therapy  Philadelphia PA 09/2020  PresentPatient Service RepresentativeSchedule appointments, check patients in and out, take co-pays and submit insuranceFacilitate communication between patients and doctors, medical staff and administrative staffProtect patient rights by maintaining confidentialityDaily Dove Care Home Health Care Agency  Philadelphia, PA 12/2018  PresentHome Health AideProvide in-home personal care services based on established care plansAssist with activities of daily living - mobility, personal hygiene, and feedingKeep household clean and organized, run errands, and prepare and serve mealsDocument services provided, patient condition, and changes in patient behaviorRespect patients privacy and maintain confidentialityAlways Best Care Senior Services Assisted Living  Philadelphia, PA 08/2016  08/2020Home Health AideMonitored medication and provided companionship and personal careAdministered bedside care, such as ambulation and personal hygiene assistanceHandled light housekeeping, prepared meals, and maintained a safe, secure and healthy environmentStay-at-Home Parent  Philadelphia, PA 06/2013  08/2016HomemakerPossessed excellent listening and delegation skillsCoordinated medical care, meals, and social activitiesRemained deadline-oriented and reliable while adjusting priorities and managed time wiselyCareSense Home Health Care  Philadelphia, PA 05/2011  06/2013Home Health AideProvided attention to client non-medical needs, including companionship and social engagementHelped with light housekeeping, meal preparation and mobilityCommunicated effectively with clients, family members, and co-workersDocumented patient activities and change in behaviorEDUCATIONUltimate Medical Academy Diploma  Medical Billing and Coding, 2019