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Click here or scroll down to respond to this candidateCandidate's Name
PHONE NUMBER AVAILABLE Blair, NE EMAIL AVAILABLEBusiness Office AssociateRELATIONSHIP BUILDING PRESENTATIONS COMMUNICATIONExtremely motivated and organized self-starter with a bachelors in Multidisciplinary Studies with a heavy concentration in English from The University of Omaha Nebraska. Versatile in childcare, customer service, and secondary education. Organized and skilled in Microsoft, Google, and classroom programs with the ability to effectively communicate through several platforms.PROFESSIONAL HIGHLIGHTS.Recognized for phenomenal customer service leadership during various YMCA events held throughout several months.Exceptional customer service recognition throughout the Spring quarter of 2022 with CarMaxCORE COMPETENCIESTeam Leader Computer Proficiency Communication Skills Problem Solving Creative Writing Data Compiling Client Services Social Responsibility Presentations Classroom Management Building RapportEXPERIENCELittle Blossoms Childcare October 2016 - March 2018Childcare Giver, Blair, NEA family-owned daycare center at the heart of Blair Nebraska.Coordinated with lead teachers on activities and educational play centers available for the day.Provide a safe and welcoming environment for children each.Ensure a high standard of care through furthered education, staff meetings, and one on one parental discussions to ensure each childs needs are met.Crane CoffeeBarista, Omaha, NE May 2018 - December 2019Omahas first family-owned coffee shop was run for 29 years before Crane closed their doors to the community for good.Curate and memorize signature drinks while checking content quality.Interface with customers to assess buying needs and provide recommendations based on the expertise of new and current products and customers tastes.Accurately input customers orders into POS system and communicate orders to fellow baristas collect and process payments and proved friendly service to drive customer service and retention.YMCAReceptionist, Blair NE June 2020 - March 2022A non-profit recreational center committed to creating a safe family environment for the community.Maintained detailed knowledge of customer service initiatives to uphold ambitious stands of service quality for patrons Interface with customers to assess purchasing needs and provide recommendations based on the expertise of new and current products and customers tastes.Assist patrons with signing up for YMCA programs while maintaining a positive and friendly demeanor.Coordinating with other departments for upcoming programs being offered through the YMCA and assisting in designing the programs used to sign patrons up for the programs.CarMax Auto Superstore INCBusiness Office Associate, Elkhorn, NE March 2022 - August 2022A used car lot committed to creating a positive car buying experience for every client.Determine current and previous customers' business transactions with the correct tax bracket and stay within the state tax code. Assist patrons with signing up for YMCA programs while maintaining a positive and friendly demeanor.Responsible for titling and transferring vehicles to various CarMaxs across the countryWork with various computer programs and maintain excellent customer service.Reconcile and report discrepancies to prepare for annual and daily audits. ExcelBerkshire Hathaway Home state CompaniesClaims Adjuster, Omaha NE August 2022 - CurrentA workmans comp company dedicated to customer satisfaction and timely assessment.Assess injuries and compensability based on communications with the claimant, employer, and medical provider.Manage existing claims and incoming claims in a timely and professional manner.Work with various adjuster programs while maintaining the standard of state laws.Maintain peer communications across offices.CONTRACT WORKClassroom Aide January 2020 - May 2020Pre-K Classroom Aide, Omaha, NEA classroom Aide for Omaha Public Schools during the 2021 school year pre COVID-19Supported teachers with daily classroom activitiesMonitored students in class, hallways, and gymnasium to supervise, and enforce rules and support lead teacherDistribute classroom materials and supplies such as pencils and artLifeguard May 2021 - August 2021City Pool Lifeguard, Blair, NEA city lifeguard dedicated to watching over the community pool.Trained in CPR, AED, Child and Adult water rescue, and First Aid certified.Implement safe and secure procedures for the communitys safety.Warn recreational participants of inclement weather, unsafe areas, and non-permitted conduct.Substitute Teacher June 2020 March 2022Omaha Montessori Education Center, Omaha, NEFamily-owned Montessori Education Center focused on meeting the creative needs of each diverse student.Used Montessori philosophy, curriculum, and techniques to develop students full potential and treated each child with dignity and respect.Prepared environment where furnishings and materials corresponded to class needs and paid careful attention to maintaining a clean, orderly, and attractive Montessori learning area.Facilitated positive relationships between students and with other teachers and staff.EDUCATIONMissouri Valley High School, Missouri Valley, Iowa Graduated 2017University of Omaha Nebraska Omaha, Nebraska Graduated 2022Degree: Multidisciplinary Studies with a concentration in EnglishPROFESSIONAL AND VOLUNTEER INVOLVEMENTFill a Need Ministry, fill a bag summer event 2017DMI ministry clean ranch clean up benefit dinner, acquired sponsorship, and buy a table dinner 2018.House of Refuge sponsorship led calling to acquire sponsorship resigning over $10,000 to financially benefit women and children in need 2016.TECHNICAL SKILLSMicrosoft Office programs (Word, Excel, PowerPoint, Outlook).Google apps and programs.Project Management.Research.Savvy video conferencing knowledge in Skype, Zoom, Discord.CMS, Automation, PeopleSoftTeams |
