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Candidate's Name
Top ProducerSan Antonio, TX Street Address
EMAIL AVAILABLEPHONE NUMBER AVAILABLETo obtain a position to assist a workplace to use me as an asset and resource on Building relationships with product knowledge and customer service skills. Top Producer. Willing to relocate: AnywhereAuthorized to work in the US for any employerWork ExperienceRealtorAustin Leasing - San Antonio, TXJanuary 1999 to PresentTeam Leader-Coached and motivated realtorsReceived incoming buyer calls and meets with prospects. Nationally recognized top 10% in sales national from 2005-2008 Medicare Supplemental PoliciesConnexcion Point - San Antonio, TXSeptember 2015 to January 2019Worked in a call center receiving incoming calls for Medicare Supplemental policies for Humana, Aetna, Blue Cross and several other companies during the enrollment period. Listened to customers needs and recommend different policies. Built relationship by phone and provided excellent customer service. Was the Top Producer each month.Director of Call CenterCareer Point College - San Antonio, TX2002 to 2009Managed call center of 35 employeesEvaluated and coached employees on live monitoring calls Tripled call production within 6 months and improved quality of calls Developed training manual for all colleges.Board of DirectorsYMCA - San Antonio, TX1998 to 2000Vice President Business DevelopmentBank One - San Antonio, TXMarch 1990 to September 1999Implemented training modules for Texas and cross selling techniques Hired and developed staff for call centerReceived Presidents Award 96, 97, 98, and 99Board of DirectorsUnited Way - San Antonio, TX1995 to 1999EducationBachelor's in FinanceUniversity of North Texas - San Antonio, TXMay 1990 to August 1992Skills Cold Calling Sales Account Management Salesforce Data Entry Powerpoint Quickbooks MS Office CRM Business Development Sales Management Management Employee Evaluation Marketing Market Analysis Insurance SalesCertifications and LicensesLife&HealthMarch 1992 to November 2022Texas Life & Health licenseReal Estate licenseJune 1999 to June 2021Texas Real Estate licenseAssessmentsSales Skills: Influence & Negotiation  Highly Proficient December 2018Measures a candidate's ability to effectively use influence and negotiation techniques to engage with and persuade customers.Full results: Highly ProficientIndeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.PublicationsIn The SpotlightSeptember 1999Bank One, Tx # 1 annuity top producer in Texas.Additional InformationAble to build an instant relationship with clients and employees. Positive attitude with a burning desire to succeed. Sincere, consistent and focused on achieving goals. Team player and dependable. Top produces in sales and customer service.