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PHONE NUMBER AVAILABLEEMAIL AVAILABLEhttps://LINKEDIN LINK AVAILABLESUMMARY OF QUALIFICATIONSExperienced administrative assistant with a demonstrated history of working for the government as well as in the higher education industry. Skilled in nonprofit organizations, multicultural communication, data analysis, customer service as well as most soft skills. Excellent professional communication skills whether by means of phone, email, letter drafting, or in person. Strong administrative professional with a Bachelor of Arts in English, and Theology from Georgetown University. Currently Pursuing a Master of Science with a focus on cyber security.COMPETENCIESReconciling AccountsUpkeep of all Departmental Accounting RecordsPreparation of Pivot Tables in ExcelCustomer ServiceAnalyzed and Summarized DataPreparation of Weekly NewslettersContributed to Management of ProjectsWorking Advanced Knowledge of Microsoft Office 365Supervised Student EmployeesGerman and French ProficientUse of Macs and PCs dailyProofreadingEDUCATIONMaster of Science in Information Technology,Cyber Security, Walden University, Minneapolis, Minnesota2023Bachelor of Arts in English, and TheologyGeorgetown University, District of Columbia1999PROFESSIONAL EXPERIENCENational Institutes of Health Office of Budget, Bethesda, Maryland (April 2022-July 2022)Executive AssistantProofread and prepared documents for the international community to be posted on the websiteDocumented minutes of weekly meetings for directorsUpdated information on the Budget Office websiteManaged calendars for approximately 30 staff membersManaged office and equipment supply inventory and tracked budgetWelcomed visitors to the Budget Office and guided them to the appropriate destinationGeorgetown University, District of Columbia, (Nov. 2008-May 2020)Administrative Assistant/Business Manager Assistant/Executive AssistantCoordinated all events social/conferences/speakers/community for the departmentWorked with people and visitors from a variety of other countries and culturesTrained student employees on how to work in an officeManaged internal Linguistics Department library of approximately 1000 books and journalsCourse descriptions upkeepDepartment announcements/informationDocument management includes scanning and archiving confidential documentsAdditional office management skills include monitoring the main phone line, managing mail, updating the department calendar, reserving conference rooms and classrooms, ordering suppliesUpdated employee records and tracked supply inventory for staff/professors and graduate students.Business Manager AssistantWorked 4 hours a day with Budget ManagerManaged QuickBooks Pro and PayrollCreation of pivot tables in Excel file for Chair and Dean presentationsManaged GMS (Georgetown Management System)Required skillsoReconciled daily credit cards, and petty cashoCreated expense authorizations/vouchersoAssisted with creation of Monthly and Yearly BudgetsOffice Management skills:oUsed Excel Pivot tables for budget presentationsoProcessed Hiring formsoMaintained privacy for personal and confidential informationoPrepared and processed Travel grantsPersonnel management skills:oinclude hiring forms, personal and confidential informationoAssistant to the Business Manager at least 4 out of 8 hours a day for 12 yearsoPreparation and creation of travel grant letter writingLos Angeles Unified School District, Watts, Los Angeles, CA (Oct.2001 to June 2002)Special education teacher for the k-2 class of the emotionally disabledRequired creative integration of student social skills in academic lessons as well as during recess,Creation of and monitoring of Individual Education Plans (IEP).Collaborated with staff and parents.Created lesson plans.Graded/evaluated other classrooms.The Help Group Teacher, Culver City, CA (June 2001 to Oct. 2001)Special Needs TeacherSupervision of the education of social skills to special needs children, including cases of children diagnosed with autism, bipolar disorder, Asperger's syndrome, epilepsy, SED, and ADHD.This required specialized teaching skills while remaining calm.Soft Skills were required at all times. Especially extraordinary empathy and compassion.Adams Morgan Day Camp Teacher, DC (Part of Georgetown University Volunteer and Public Service Department) (Summer 1998)Special Needs TeacherTaught and was responsible for a class of at-risk children, ages 7 to 10.Worked with them on reading, writing, and arithmetic skills.Encouraged each child to choose a classics book to read for the Summer.Taught children to crochet a bookmark as well as cross-stitch their name on an item of clothes as a label.Visited museums and the National Zoo as well as other parks.VOLUNTEER EXPERIENCESalvation Army, Santa Monica California (Aug 2002-May 2008)VolunteerSupported homeless by accompanying them to their appointments.Served meals.Actively listened to clients with compassion while they relayed their stories and concerns.Accompanied homeless clients on errands and attempts to complete tasks.Boys Hope/Girls Hope St. Louis, MO (June 1999-June 2000)Volunteer House ParentVolunteer house parent to boy's home in St. Louis Missouri.Head volunteer who ran household by means ofoHelping with homework,oMeal preparationoRunning errands,oHolding household program meetings with other volunteers regarding the welfare of boys,oMeeting with teachersoAttending school activities with the boys.Managed highly confidential information.Worked well with differences of all cultures in the house and the community at large.DC Reads/ Schools Georgetown University Volunteer & Public Service Office DC (Aug. 1996 to June 1999)Volunteer TutorAssigned to two children on two different occasions with class lessons and homework.Helped with English comprehension. One child was a first-generation Vietnamese American; Second child was a first-generation Colombian American.Volunteer Piano Teacher, DC (December 1997 to June 1999)Gave beginning piano lessons to an elementary child I tutored in DC Schools with the permission, excitement, and gratitude of the parents.Coordinated with the primary schools so that the child could receive lessons there and practice daily, as well as work with the child, whose English was the best in the family, to communicate with the parents for his transportation home and expenses.